Translational Research Account Manager QLD/WA

Job description

Be part of something altogether life-changing! Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics, and biotechnology? At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies. At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career. Learn about the Danaher Business System which makes everything possible. The Translational Research Account Manager is responsible for driving overall customer success aligned to the Cytiva strategy and goals, leveraging all the Cytiva account team. They own the overall customer relationship across the account and are the primary contact between the company and customers, they grow the business through an understanding of the market, an awareness and familiarity with the needs of customer, and knowledge of the product portfolio. This position is part of the Translational Research Sales team located in Australia & New Zealand and will work remotely to cover the assigned territory. The position will be expected to attend our local office from time to time (where applicable). What you will do: Represent Cytiva and function as a primary customer point of contact in all allocated Discovery and Genomic Medicine direct accounts within your assigned territory. Be accountable for overall account success, and growth, leveraging Cytiva customer account team. Prospecting, forecasting, generating proposals, preparing sales quotations, initiating, and planning customer visits at all levels of the customer organization. Identify opportunities and support the team in developing opportunities. Negotiate master agreements and contracts, including terms and conditions as well as facilitating tender responses to customers from the account, in conjunction with product sales specialists as needed. Expand the business, gain market share, and grow sales & orders at expected margins. Achieve annual/quarterly targets through successful promotion of all business technologies and capabilities within all modalities which are relevant to this account. Develop and maintain a full understanding of the Cytiva value proposition and a high-level knowledge of competitive products and services. Accountable to drive overall design-in account strategies, aligned with Sales Specialists on technical design-in projects. Provide technical support, leveraging technical specialists where needed, aligned with customer workflows and activities to develop, and support solutions that meet or exceed the customers’ expectations. Who you are: Technical capability baseline: Minimum of a bachelor’s degree in a Life Science subject, or comparable knowledge & capability gained through experience. Commercial capability: At least 3 years of experience in account management, sales, product management or strategic business development roles in the biotech market; with a proven track record of meeting & exceeding sales & order & funnel targets, winning new business and growing market share through a structured and strategic approach. Customer understanding: Must have a strong understanding of the Cytiva customer base across the Translational Research segment. Possesses the ability to quickly understand the customer’s complete process from a commercial perspective. Stakeholder management & networking: Track record of building relationships to persuade & influence customers at all levels, including C-suite. Reputation for positive and effective stakeholder management internally within an organization. Leadership: Demonstrated ability to influence cross-functional, geographically disbursed teams – with or without direct management authority. Critical competencies for success are Danaher’s Core Behaviours: Apply Insights, Instil Trust, Win as a Team, and Deliver Results. It would be a plus if you also possess previous experience in: Commercial experience in the life sciences industry, including a current network of relevant contacts. Travel, Motor Vehicle Record & Physical/Environment Requirements: Able to travel for up to 20% of total time, including overnight stays when travelling interstate as part of your territory coverage. Must have a valid driver’s license with an acceptable driving record At Cytiva we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Cytiva can provide. Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com.