DevOps Engineering Manager

Job description

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title DevOps Engineering Manager What does a successful Engineering Manager - DevOps Engineering do at Clover? As an Engineering Manager for DevOps Engineering at Clover (a Fiserv company), you will lead the team responsible for the platform that powers millions of payment interactions worldwide. You will drive the vision and execution for our Infrastructure, DevOps, and Site Reliability strategy—building a platform-agnostic performance and quality ecosystem that is consumed as a service by Clover development teams globally. In this role, you will balance high-level architectural oversight with people-first leadership, empowering your team to build scalable, customer-centric solutions in a collaborative and fast-paced environment. What you will do: Lead and scale the team: Direct a team of technical engineers, taking ownership of their deliverables, career growth, and mentorship, while partnering with talent acquisition to recruit top engineering talent. Define strategy and execution: Deliver the strategy around Infrastructure, DevOps, and Site Reliability in close collaboration with leadership and stakeholders across Clover. Drive end-to-end delivery: Oversee the end-to-end deployment of platform features, define product roadmaps and schedules, and maintain high standards of technical quality through architectural decisions and code reviews. Collaborate cross-functionally: Work alongside distributed leadership, Product Management, Design, Quality, Operations, and Customer Support to build world-class products. Foster innovation: Ensure the engineering organization balances modern, efficient technology choices with a dynamic, challenging, and engaging work environment. What you will need to have: 12+ years of total technical work experience, including 4+ years directly managing teams of highly technical engineers. Strong technical background with prior hands-on experience as a DevOps or Technical Lead. Strong understanding of cloud-based platform services, Kubernetes (K8s), CloudSQL, and DevOps principles. Knowledge and experience with distributed systems architecture, including microservices. Demonstrated expertise in benchmark creation, performance measurement, and modeling system behavior under load. Excellent verbal and written communication skills with a proven ability to collaborate across distributed teams. A leadership approach focused on empathy, team empowerment, and continuous professional development. What would be great to have: Degree or Diploma in Computer Science, Computer Engineering, or a related technical field. Domain expertise in payments, Point of Sale (POS), or small business software platforms. A proven track record of scaling and optimizing high-performing DevOps/SRE organizations. Salary Range $160,000.00 - $240,000.00 These pay ranges apply to employees in Sunnyvale, California. Pay ranges for employees in other states may differ. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.