Technical Service Specialist

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Local Division Manager __ What we believe in At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story. Your Role: Own the Challenge In this role, you will have the opportunity to provide customers with consultancy services, including risk and gap assessments. You'll design system architectures and cybersecurity concepts that meet both customer and international standards, while preparing thorough assessment documents based on best practices and regulations. Your role will involve deploying cybersecurity solutions, testing the controls to ensure they work effectively, and scanning systems for vulnerabilities, offering mitigation strategies. The work model for the role is: #LI-Remote This role is contributing to the Process Automation division in Mexico. Global relocation/LTA support will not be considered for this position. You will be mainly accountable for: Provide customer with risk assessment, gap assessment and other consultancy services. Design system architecture and cybersecurity concepts to align with customer and international requirements, while building risk and gap assessment documents based on industry best practices, international standards, and class requirements. Deploy cybersecurity solutions in alignment with customer and industry requirements, and test the implemented controls to ensure their functionality and effectiveness. Scan system vulnerabilities and suggest mitigations. Execute periodical cyber security services to maintain system onboard vessel or in a port. Analyze and troubleshoot network problems and other cyber related issues. Able to respond to cyber security incidents. Qualifications for the role At least 3 years of experience as OT cyber security service engineer. Bachelor's degree with IT background focused OT experience. Strong knowledge about distributed control systems (DCS). Knowledge about ABB 800xA system is preferred. Strong knowledge of computer networking concepts, network security methodologies, and cyber security solutions (ex. Application whitelisting, Backup solutions, network analyzing, Log aggregation, SIEM and other) Strong knowledge about windows and virtual system administration. Knowledge about IEC 62443 standard. Knowledge about Maritime class cyber security standards is preferred Knowledge of technology integration processes and the ability to identify critical infrastructure systems. Benefits We also offer our employees the following benefits: Performance Bonus Saving fund Paid parental leave Life insurance Retirement plan Health and dental insurance Wellbeing program Flex days Employee Assistance Program (PAE) Access to development platforms: Spark, Harvard Manager Mentor and English Learning EF English Live School (EF) What's in it for you We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger. We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the world. Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences. Ready to make an impact? Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.