Social Media Intern
Convergys · UK, Work at Home, GB
Job description
Job Title: Social Media Intern Job Description We're Concentrix. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures. We are looking for a short term Social Media Intern to support the global social media team with reporting, metrics, competitor analysis and content research. This role will provide hands-on experience in social media analytics, executive social media strategy, trend research and content ideation, while contributing to practical outputs that will help inform the team’s reporting and content planning. The intern will work closely with the social operations team to review performance data, research competitor activity, identify trending social formats and contribute to brainstorming sessions. They will also help pull together key findings into a final presentation for the team. Key responsibilities Support research into social media reporting metrics, performance trends and competitive analysis. Pull and review data on competitor social media accounts, including corporate channels and executive social media activity. Research how competitors are using executive social media to build credibility, influence market conversations and support corporate narratives. Review recent social content performance across selected handles and contribute to a creative social audit. Research trending social content formats, topics and creative approaches to support future content ideation. Participate in creative brainstorming sessions and contribute ideas for social content concepts. Desired candidate profile Interested in social media, marketing, communications, analytics or digital content. Comfortable with research, organising information and summarising findings clearly. Curious about what makes social content perform well across different platforms and audiences. Able to look at social media activity and identify patterns, themes or useful insights. Strong attention to detail, especially when working with reporting documents, competitor tracking and content examples. Confident communicator who is happy to contribute ideas in brainstorms and team discussions. Proactive, organised and willing to learn new tools, processes and ways of working. An interest in executive social media, thought leadership or corporate storytelling would be a plus. Power the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. Location: UK, Work at Home, GB Language Requirements: Time Type: Full time2026-09-11
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