Senior Specialist, Operational Enablement & Effectiveness (OEE) – Business Intelligence & Analytics - Costa Rica

Job description

Job Description We are seeking a data-driven professional to support Global Clinical Trial Operations (GCTO) through business intelligence, analytics, and data visualization. This role will transform complex clinical operations data into actionable insights, enabling better business decisions and operational excellence across a global organization. Key ResponsibilitiesDevelop and maintain dashboards, reports, and visualizations using Power BI. Analyze complex datasets and create insights that support business decision-making. Partner with stakeholders to gather requirements and translate business needs into reporting solutions. Collaborate with IT teams and vendors to deliver analytics capabilities and reporting enhancements. Champion data quality, governance, and reporting best practices. Present findings and recommendations to both technical and non-technical audiences. Support multiple projects within a global, cross-functional environment. Required QualificationsBachelor's degree in Data Science, Computer Science, MIS, Analytics, or related field. 4+ years of experience in Business Intelligence, Data Analytics, or Reporting. Strong experience with: Power BI, SQL, Databricks, Data Analysis and Data Modeling Experience with AWS services Familiarity with Jira and GitHub. Strong communication, stakeholder management, and organizational skills. Preferred QualificationsExperience with Python and GenAI tools. Exposure to Clinical Operations, Clinical Trials, CTMS, or Life Sciences. Strong data storytelling and presentation skills. Required Skills: Amazon Web Services (AWS), Business Decisions, Business Intelligence (BI), Clinical Development, Clinical Trials, Computer Science, Data Modeling, Data Science, Data Visualization, Multi-Management, Requirements Management, Supplier Relationship Management, User Experience (UX) Design, Vendor Management Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: VISA Sponsorship: Travel Requirements: Flexible Work Arrangements: Hybrid Shift: Valid Driving License: Hazardous Material(s): Job Posting End Date: 08/15/2026*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.