Senior Process Operator (Secondment)
GlaxoSmithKline · USA - North Carolina - Zebulon
Job description
Business Introduction We manufacture and supply reliable, high-quality medicines and vaccines to meet patients’ needs and drive our performance. Our network of 37 medicines and vaccines manufacturing sites delivered 1.7 billion packs of medicines and 409 million vaccine doses in 2024 to help make a positive impact on the health of millions of people. Our supply chain is not just core to our operations; it’s vital to bringing our innovations to patients as quickly, efficiently and effectively as possible. Technology is transforming how we manufacture medicines and vaccines, enabling us to increase the speed, quality and scale of product supply. We need the very best minds and capability to help us on our journey to make more complex products, harnessing the power of smart manufacturing technologies including robotics, digital solutions and artificial intelligence to deliver for patients. Position Summary You will operate and maintain manufacturing equipment to produce high quality products safely and reliably. You will work closely with operators, technicians and leads to troubleshoot issues and improve process performance. We value practical problem-solvers who learn quickly, take ownership and help others grow. This role offers clear career progression, meaningful impact on supply continuity, and the chance to contribute to GSK’s mission of uniting science, technology and talent to get ahead of disease together. As a Production Senior Process Operator, you will Operate, challenges and cleans equipment, according to appropriate to SOPs, JSAs, and batch documents to deliver high quality products manufactured in a safe way to fulfil the needs of the supply chain. Monitors equipment for excessive rejects. Performs all duties in accordance with regulatory and OSHA requirements. Ability to changeover and set up equipment to design specifications including performing all SAP changeover tasks. Identified as the SME for all systems interaction and operations and proficient at all SOPs, JSAs, and OSW for the relevant area documents. Leads the creation of standards/systems to increase business results. Key Responsibilities: Operates, challenges, replenishes consumable supplies, cleans equipment, and all the duties needed by the business in accordance with cGMPs, Batch Documentation, SOPs, ZSPs and JSAs as required and responsible for maintaining inspection readiness of area with minimal supervision. Actively participates and owns monitoring equipment for excessive rejects/ stoppages and utilizes performance data to escalate any problems occurring in the area that affects product quality, safety and other aspects of line performance. Trained in the GSK Production System standards (i.e., 5s, standard work, problem solving, Gemba, process confirmations, and performance management) towards the goal of Zero Accidents, Zero Defects, and Zero Waste. Participates in performance management entry, steps 1-3 of problem solving, and performing/maintaining OSW and 5S. Delivers against safety, quality, waste & performance objectives defined by strategy deployment and identifies and recommends areas for process improvement or alternative operating methods to increase efficiency. Recognized as an expert on operations/process and possesses the ability to troubleshoot and resolve minor equipment production stoppages. Operator possesses considerable knowledge of the job and is reliable and able to produce high quality and high quantity work. Utilizes systems/applications required for job performance (i.e. DELTA, my Learning, Free Weigh, DISY, Active Plant, IP21, SAP basic transactions for meeting production supply, etc.). Works in coordination with other associates, assistants, and/or technicians to carry out daily job responsibilities, including recognizing and assisting with troubleshooting technical issues and providing information to the next supervisory level. Demonstrates the ability to describe the technological theory of operation, product flow through equipment, and able to identify the function and purpose of all sensors, limit switches, and proximity sensors. Demonstrates the ability to conduct equipment set up changeovers and start of batch activities to the designed specifications without start up issues. Ability to certify on multiple technologies and flow to the work as needed by the business. Why You? We are seeking professionals who want to grow in a hands-on manufacturing role. This position is onsite in the United States and requires shift work in a regulated manufacturing environment. We encourage candidates of all backgrounds to apply. If you want to progress in a team that values safety, learning and practical problem solving, we want to hear from you. B-Shift is Sunday through Tuesday 5:30 PM - 6:00 AM and an alternate 8-hour shift alternating Wednesday's. Why you? Basic Qualifications: We are looking for professionals with these minimum required skills to achieve our goals: High School Diploma or GED 5+ years experience in Production Operator role 3+ years experience working at GSK OJT certified in all work centers in packaging or the majority of work centers in manufacturing Demonstrated performance in all Process Operator job roles Preferred Qualifications: We are looking for professionals with these required skills to achieve our goals: Associate Degree or equivalent education Basic reading, writing and mathematical skills Basic computer skills and understanding and operational computer skills, MS Word, and MS Excel. Ability to work accurately with figures and information Ability to use and analyze data effectively Must be mechanically inclined with the ability to learn the operation, read gauges and instrumentation, and any equipment related to the production of medical devices and/or pharmaceutical products Strong attention to detail and ability to create and follow detailed documentation. Ability to follow both written and verbal instruction. Skills: Basic reading, writing and mathematical skills Advanced computer skills and understanding and operational computer skills, MS Word, and MS Excel Ability to proficiently utilize basic hand tools Ability to work accurately with figures and information Must be mechanically inclined with the ability to learn the operation, read gauges and instrumentation, and any equipment related to the production of medical devices and/or pharmaceutical products Traits: Visual inspection and attention to detail Strong attention to detail and ability to create and follow detailed documentation. Ability to follow both written and verbal instruction. Thorough understanding of Overall Equipment Effectiveness Advanced computer skills (focused on MS Office) use software to analyze data & troubleshoot Ability to work independently Ability to train others on job related tasks Ability to set up equipment to scale measurements without assistance Competent at problem solving utilizing 6 step process that identifies root cause Physical Job Requirements: Ability to climb, kneel, stoop, balance, crawl, crouch, reach, sit, stand, walk, push, pull, grasp, feel, talk, hear, lift, and perform tasks as defined by the specific role. Ability to work overtime as needed. Must be able to wear gloves, eye protection, and protective clothing as required by the specific job role. Must be able to handle up to 40 lbs. of materials Must be able to work inside a manufacturing environment where there may be exposure to noise, moving mechanical parts, and various drug compounds as the specific role mandates. Must be able to flow to the work as needed and operate at a high energy fast-paced environment Ability to learn at a rapid pace to support training module expectations Ability to work up to 12.5 hrs. in one shift About the Zebulon Site GSK’s Zebulon site is a global supplier of Respiratory and Solid Dose medicines to patients around the globe and the largest GSK Pharmaceutical secondary manufact
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