Solutions Engineer

Job description

[募集部門]日本の社会インフラ業界のお客様（鉄道、高速道路、空港、電力、ガスなど）を担当するハイタッチSEを募集します。 社会インフラ担当のSEチームでは、ネットワークを中心にシスコが持つ幅広い製品・サービスを活用することで、お客様の課題解決およびビジネス拡大に貢献するためのプリセールス活動を行います。 社内インフラ営業部門と協力しながら、本社開発部門・サービス部門・技術サポート部門との協業を推進し、技術面からビジネスに貢献します。 [職務内容]アカウントSEとして、担当するお客様と信頼関係を構築し、シスコの幅広い製品・サービスを活用しながらお客様の課題を解決するための技術営業活動を行います。 ・お客様の課題や技術要件の整理 ・技術的な問い合わせ対応 ・商談に対して米国本社や他部門との協業 ・最適なシスコソリューションの検討と提案 ・競合他社との差別化提案 ・実機デモや検証作業の実施と報告 ・プレゼンテーションの資料 ・提案活動の推進 [応募資格]・新しい事へのチャレンジ精神がある方 ・ネットワーク関連機器のSEとして5年以上の業務経験がありEnterprise Routing & Switchingを熟知している方 ・シスコ製品・ソリューションに関する幅広い知識と経験を有する方 ・お客様のためにプロアクティブな活動ができる方 ・コラボレーション能力、プロジェクトマネージメント能力を有する方 ・効率的に業務を行い、商談チームをリードできる方 [求められる能力]・プリセールスSEの経験 ・担当する社会インフラ業界（電力、ガス、道路、鉄道、空港、不動産開発など）の知識があれば尚良 ・ビジネスコミュニケーションスキル ・高い英語および日本語能力（ドキュメントの読み書き、基本的な会話コミュニケーション） ・プログラミング能力があれば尚良 [The Business Entity]Social infrastructure SE Team in Solutions Engineering seeks a Account SE for Social infrastructure industry account (e.g. Electric Power and Gas Company,Expressway Company, Railway Company, Airport, Urban Developer,etc.). [The Team]High touch pre-sales SE team for Social infrastructure account to maximize customer’s business by delivering technical excellence and Cisco value to address to customer's business requirement working with sales team as well as BU, Service and other cross functional teams. [Role & Responsibilities]Customer-focused technical sales professional who provides technical information, design/implementation guidance across the Cisco product portfolio to the customer. SE takes an architectural perspective to demonstrate how Cisco products and solutions can solve the customer's business problems and sustains relationships with customer technical staff aligned to their understanding of the customer's business goals. ・Define customer business problem in a technical context ・Take the lead on moving deals through the sales process by knowing how and when to engage the appropriate Cisco and partner tools and resources ・Refine and research technical requirements of the opportunity ・Define solution options and articulate the benefits of a Cisco solution ・Lead research of potential competitive offerings for the proposed solution ・Lead and develop PoC, leveraging resources such as demo labs, including presentation and documentation of test results ・Develop customer presentation materials ・Lead presentation of Cisco solutions to customer, including white-boarding and presentation of technical material [Minimum Qualifications]・A person of challenging spirit and a sense of advancement ・More than 5 year experience as a solutions engineer for network product ・In-depth and wide practical understanding of Cisco solutions and products ・A person with proactive action to propose with the customer first policy ・Good collaboration and project management skills ・Ability to work effectively, and lead the team [Desired Skills]・Pre-Sales experience ・Knowledge of Social infra Industry preferred ・Business communication skill ・Excellent speaking & writing of English & Japanese ・Programming/Scripting skills preferred Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.