Clinical Specialist, Cardiac Rhythm Management

Job description

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life An exciting opportunity for a Clinical Specialist to be an integral member of our highly successful Cardiac Rhythm Management (CRM) team to be based in Sydney. This is an excellent role for an individual with strong clinical experience in cardiac pacing devices. Your clinical guidance and technical expertise will prove to be valuable for driving business growth and delivering best possible outcomes to our customers Medtronic’s CRM portfolio offers devices and therapies that treat patients with abnormal heart rhythms and heart failure. CRM innovations are now important more than ever. Together, we will transform the lives of people with cardiac arrhythmias and heart failure. Reporting to the Service Innovation Manager, your responsibilities include: Responsibilities may include the following and other duties may be assigned: Partnering with sales colleagues to develop and execute account sales strategies for the business unit Providing the best possible outcomes and service for Medtronic customers by supporting field teams with technical in-services and presentations to customers Conducting on-site education and / or consulting Assisting Territory Managers in providing after-hours on-call support Support sales & marketing programs with specific complimentary activities as provided by the Marketing team Participating in conventions, forums, and meetings to increase product awareness Working closely with Clinical Lead, Clinical Management and Regional Sales team to provide customer case and sales support Gather market intelligence on customer and competitor activity and communicate to Territory Managers and Divisional Staff. Identifying and facilitating execution on growth opportunities with Sales and Clinical Support Team. Monitor field inventory effectively and ensure appropriate levels relative to demand in locations. Support clinical study activities in conjunction with Territory Manager and the Clinical Research team Required Knowledge and Experience: High School Diploma with minimum of 6 years relevant experience, or Associate Diploma with minimum of 4 years relevant experience, or Bachelor's Degree with minimum of 2 years relevant experience Demonstrated experience either in a clinical setting with cardiac pacing devices or cardiac sales A valid driver’s licence required and ability to travel up to 25%, Computer literacy including sound knowledge of the MS Office suite of software Customer focused: Understands and delivers excellent customer service Solutions focused with the ability to collaborate with stakeholders across the business Strong organisation and time-management skills Strong oral and written communication skills with a professional presentation/presence Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. ‌ Recruitment Fraud Alert We are aware of phishing scams targeting job seekers. Please keep the following in mind: Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com. ‌ Benefits & CompensationMedtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.