Compliance Advisory Manager - Investments, Pensions & Financial Promotions

Job description

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London, Cardiff or Remote | 💰 £59,500 - £70,000 (depending on experience) + Incentive Awards tied to your performance + Benefits ⭐ Our Compliance Advisory team We’re looking for a Compliance Advisory Manager to join our second line of defence (2LoD). We’re looking for a pragmatic and collaborative compliance manager with good knowledge of FCA COBS rules and associated regulations as well as hands-on experience of providing compliance advice. You must also be passionate about Monzo's mission to make money work for everyone. This role reports directly to Monzo’s Senior Compliance Advisory Manager. The team is responsible for advising the following teams: the Wealth Collective - covering Savings, Investments, Pensions & Insurance the Growth & Marketing Collective - incl. Brand Campaigns, events & sponsorship MonzOS - covering the Monzo-wide platform experience, incl. incorporating AI This role will have day-to-day responsibility for advising on compliance matters across all three collectives, but we’re specifically looking for someone with previous knowledge and experience so that they can independently lead on advising the Investments and Pensions squads within the Wealth Collective. The expectation will be to upskill across all areas over time. At Monzo we do things differently: we truly care about providing a phenomenal experience for our customers. We believe there’s a better way to do banking, and we want to be the best possible bank without getting stuck in the old ways of doing things. We operate a “three lines of defence” model of risk management at Monzo: you’ll be working in 2LoD as part of our Risk and Compliance Collective, in the Compliance Team. 🔑 You’ll play a key role by... Being the first point of contact for compliance advice, initially for the Wealth Collective but expanding to Growth & Marketing and MonzOS over time. Providing clear and proactive compliance advice, especially on COBS, PROD, SDR, CASS and Consumer Duty. Reviewing customer journeys and communications to help the business deliver good customer outcomes, and flagging any risks. Advising Marketing and Financial Promotion teams on financial promotion rules and guidance. Overseeing regulatory breaches and incidents as part of the team. Learning about the wider Collectives the team supports with the aim to expand your knowledge to proactively support more areas in future. This role requires strong communication & collaboration skills with a ‘ hands-on ’ approach, to ensure that regulations are fully understood, our products are ‘compliant by design’ and ou