Product-Led Support Specialist

Job description

We are assembling a brand-new support team for a brand-new product and we’re looking for mission-driven builders who love small businesses—people who take initiative, move fast, wear many hats, and want to make an outsized impact on a startup-stage product. We’re looking for strong individual contributors with leadership instincts—people who can both resolve customer issues and help design the support model, KPIs, and operating rhythm that will power a product-led growth motion.