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Advisor 1, Sales

Convergys · MYS Kuala Lumpur Nu Tower 2

Full-timeOn-sitePosted 12 August 2026
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Job description

Job Title: Advisor 1, Sales Job Description Consultative B2B software sales to Canadian tax professionals. The agent manages a pipeline of qualified leads and wins them through discovery, positioning, and closing. Success requires a balance of activity, engagement quality, and genuine problem-solving.Day-to-Day Activities40–50 outbound dials per day to inbound leads and existing pipeline Lead qualification: understanding accountant size, filing volume, current software, pain points Discovery calls: diagnosing why they bought/didn't buy, what's broken, what could be better Pitch and positioning: tailoring ProTax value to their specific situation (solo practice vs. 10-person firm = different story) Objection handling: moving past "not interested" to "let me show you something relevant" Pipeline management: tracking deal stage, next-step commitment, follow-up cadence Closing: getting a verbal commitment to trial, demo, or trial-to-license conversation Tools: Salesforce, call lists, win-loss data, competitive positioning, pricing flexibility (if any). Success MetricsActivity: 40–50 meaningful dials per day (not just dials — dials that connect or leave professional voicemails) Engagement rate: % of dials that convert to a meaningful conversation (benchmark: 20–25%+) Lead-to-opportunity conversion: % of leads that move to an active pipeline stage Opportunity closure rate: % of qualified opportunities that close within the quarter Average deal size: revenue per close (indexed to tax-season vs. off-season) Pipeline velocity: time from first touch to close Candidate ProfileGiven the above, the ideal candidate should have: Proven B2B sales experience (3–5 years minimum) — not necessarily tax software, but consultative SaaS/enterprise experience Objection-handling track record — evidence of moving past initial rejection to real conversations Activity resilience — comfortable with 40–50 dials/day and the rejection that comes with it Consultative mindset — asks questions before pitching, personalizes the message Pipeline discipline — CRM hygiene, stage tracking, forecasting Coachability — takes feedback on opener, timing, voicemail, and adjusts Geographic / market fit — ideally some Canada experience OR demonstrated ability to learn new markets fast Location: MYS Kuala Lumpur Nu Tower 2 Language Requirements: English (Required) Time Type: Full time2026-08-18

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