Business Analyst

Job description

• Possesses functional knowledge of assigned application technology including version releases, industry standards and legal & regulatory requirements • Works under the direction of the Manager to provide application solutions for assigned business areas • Interacts with the business stakeholders and subject matter experts, internal and external as appropriate, in order to understand their problems and needs • Follows all Standard Operating Procedures SOP's (i.e. Patient Safety and Compliance) • Diagnoses and resolves client questions or problems over the telephone/Internet in the areas of system configuration/setup, product functionality and bugs/enhancements • Interacts with business stakeholders, internal and external as appropriate, to understand new business requirements and enhancement requests • Communicates effectively with all parties related to assigned process area • Achieves established goals • Translates business requirements into product-specific designs and configuration, detailed requirement specifications and use cases, provides accurate and timely information and appropriate notification as required • Delivers functional specifications, design documents, business process workflow and related documentation for new development projects and/or enhancement and modification requests