Porto Team Lead GBS Credit & Collections (Spanish & Portuguese Speaker) 13

Job description

Purpose & Overall Relevance for the Organization: Ensuring correct and daily execution of key responsibilities in the adidas GBS according to the requirements of the company Accounting Manual for specific area of responsibility. General functional expert with responsibility for processes and the delivery of services with his/her team. KEY RESPONSIBILITIES Ensure team’s management including coaching, training, motivation and performance appraisal guidance; including the management and development of the team Supervise the daily operations by adhering to the agreed SLAs towards the business partners; Ensure good relationships with business partners and the global functional Team on a proactive basis; Develop and report relevant KPI’s for area of responsibility; Ensure that KPI’s are maintained, achieved and reported in a correct and timely manner; Generate ideas for process improvements with respect to the processes in scope and ensure high quality and efficient work; Problem analyses and proposal or assessment of solutions, and respective implementation. KNOWLEDGE SKILLS AND ABILITIES Complete familiarity with Microsoft Office or equivalent tools; Solid knowledge in the use of SAP; Solid knowledge of Order to Cash related functions Ability to read, write and communicate in English, Spanish and Portuguese in a business setting; Ability to work independently; Ability to pay close attention to detail.; Problem solving and analytical skills; Hands-on attitude; Self-motivated and self-directed individual; Good communication skills / good team player, and strong stakeholder management skills Experience in managing a team at Team Leader level QUALIFICATIONS University degree or equivalent experience, preferable in accounting or business. Minimum of 5 years of relevant experience Direct functional experience (Order to Cash, Credit and Collections) Proven work experience in people management/ demonstrated ability to manage a medium-sized team.