Senior IT Project Manager — Utility GIS
Convergys · USA Bellevue 13555 SE 36th Street
Job description
Job Title: Senior IT Project Manager — Utility GIS Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures. Title: Senior IT Project Manager — Utility GIS Location: Bothell, WA - Hybrid role (3 days onsite/week) We are seeking a seasoned Senior IT Project Manager to lead enterprise IT initiatives within a regulated electric and gas utility environment. This role is ideal for a delivery-focused leader who can step into a critical, in-flight GIS project, quickly assess the current state, stabilize execution, and drive the program forward with confidence. You will own the full project lifecycle while ensuring alignment to scope, schedule, budget, quality, and stakeholder expectations in a governed, compliance-sensitive setting. Responsibilities Lead the end-to-end delivery of enterprise IT projects from project definition through implementation. Assume ownership of an active GIS project at a critical stage and rapidly assimilate existing scope, plans, risks, dependencies, and stakeholder dynamics. Stabilize project execution, re-establish momentum, and drive milestone achievement without a prolonged ramp-up period. Develop, maintain, and manage detailed project plans, schedules, budgets, status reports, and project documentation. Ensure project delivery meets agreed scope, cost, schedule, and quality targets. Provide day-to-day leadership and direction to cross-functional project resources, including business stakeholders, internal IT teams, and third-party system integrators. Establish and execute an effective communication plan for project teams, sponsors, and key stakeholders. Identify, assess, escalate, and manage project risks, issues, assumptions, and dependencies. Lead plan recovery efforts and support re-baselining activities where required to restore delivery confidence. Drive structured change management and formal change control processes throughout the project lifecycle. Facilitate stakeholder alignment, expectation management, negotiation, and escalation resolution under schedule pressure. Support a disciplined, transparent delivery approach within a regulated utility and compliance-focused operating environment. Qualifications 8+ years of IT project management experience, including 5+ years leading enterprise application projects end to end. Demonstrated experience delivering IT projects within a regulated electric, gas, or combination utility environment. Working knowledge of utility network and asset landscapes. Proven GIS project delivery experience, including implementation, upgrade, migration, or integration of enterprise geospatial platforms in operational environments. Demonstrated success taking over an in-flight project mid-lifecycle, including rapid current-state assessment, delivery recovery, and re-baselining when needed. Strong track record of accountability for scope, cost, schedule, and quality on projects of similar size and complexity. Experience leading cross-functional teams spanning business users, IT, and external implementation partners. Experience with structured change management and change control in governed, compliance-sensitive organizations. Strong capability in project documentation, executive status reporting, and budget tracking. Excellent oral and written communication, interpersonal, negotiation, planning, leadership, decision-making, analytical, and problem-solving skills. Demonstrated composure, credibility, and sound judgment when managing stakeholders in high-pressure situations. Specialized proficiency in MS Project, Visio, Excel, and Word. Preferred: Experience with ArcGIS Utility Network or comparable geospatial utility platforms. The base salary range for this position is $92,250 to $120,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays. The deadline to apply for this position is: 08/16/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible. As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies. #Concentrix #LI-Hybrid #LI-Onsite Location: USA Bellevue 13555 SE 36th Street Language Requirements: Time Type: Full time2026-09-18 Physical and Mental Requirements: The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. Equal Employment Opportunity: Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: · English · Spanish Accommodation: Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requ
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