Senior Robotic Clinical Specialist

Job description

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the LifeAt Medtronic, we believe patients deserve access to quality care and improved outcomes. Through our Surgical Robotics portfolio, we are helping hospitals expand access to minimally invasive surgery and transform surgical care through robotic, digital and data-driven solutions. Located in Adelaide, South Australia, this role has flexible work arrangement. Primary Responsibilities: Provide clinical and technical support during Hugo™ RAS System procedures, ensuring a high standard of customer support and patient care. Support new installations and contribute to the preparation, implementation and ongoing optimisation of robotic surgery programs. Support surgeon onboarding, education and ongoing development through coaching, training and procedural support. Prepare and maintain operating room readiness, including robotic inventory management and procedural planning to support seamless case execution. Support program growth, utilisation and continuous improvement within the assigned account. Partner with surgeons, hospital leaders, operating room teams and multidisciplinary stakeholders to drive clinical engagement and program success. Facilitate adoption of the Hugo™ RAS System by supporting procedure selection, instrumentation engagement and the transition of suitable cases to robotic surgery. Work with internal and external stakeholders to identify opportunities for digital surgery solutions and support adoption by robotic and non-robotic users. Collaborate cross-functionally to develop and execute surgeon engagement, utilisation and digital surgery plans for key opportunities. Support the Business Development Manager by providing clinical insight, stakeholder engagement and program assessments to progress active robotic opportunities. Coordinate proctorships, clinical observations and training activities that support surgeon capability and program development. Coordinate cross-functional activities that promote awareness, adoption and the long-term success of robotic and digital surgery programs. Monitor, analyse and report on program performance, utilisation trends and key milestones, using insights to identify opportunities and demonstrate value. Contribute to broader Surgical business initiatives and support the ANZ team as required. Required Qualifications: Bachelor’s degree Demonstrable experience in clinical setting or capital equipment sales Operating Room knowledge or experience Demonstrated ability to operate from idea generation, strategy development through detailed implementation and results delivery Experience in change management process Willingness to travel to support business requirements Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. ‌ Recruitment Fraud Alert We are aware of phishing scams targeting job seekers. Please keep the following in mind: Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com. ‌ Benefits & CompensationMedtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.