Assoc. Dir., Facilities

Job description

Job Description Associate Director, Facilities Operations & Integrated Services Wilmington Biologics Site Position SummaryThe Associate Director, Facilities Operations & Integrated Services is responsible for the strategic leadership, operational excellence, and compliance of all non-engineering facility operations supporting the Wilmington Biologics campus. Reporting to the Director of Engineering, Maintenance & Utilities (EMU), this leader oversees Integrated Facilities Management (IFM), soft services, vendor management, laboratory and logistics building support, workplace services, landlord relations, and facility operations that enable safe, compliant, and efficient business operations. Facilities Operations LeadershipLead all site Facilities Operations supporting laboratories, logistics buildings, offices, warehouses, and administrative facilities. Develop long-term facilities strategies aligned with business growth and operational excellence. Lead facilities professionals responsible for soft services, workplace operations, and vendor governance. Promote a culture of safety, customer service, accountability, and continuous improvement. Integrated Facilities Management (IFM)Provide governance for the Integrated Facilities Management provider. Oversee janitorial services, office services, reception, mailroom, shipping and receiving coordination, logistics building support, grounds maintenance, landscaping, snow removal, waste management, recycling, pest control, conference room services, move management, furniture management, pantry services, and workplace experience programs. Vendor ManagementLead strategic relationships with facility service providers. Establish service level agreements (SLAs) and performance metrics. Conduct business reviews and drive supplier performance improvements. Manage contracts, renewals, contractor qualification, compliance, and operating budgets. Laboratory & Workplace SupportEnsure facility services support laboratory, quality, manufacturing support, and office operations. Coordinate laboratory housekeeping, shared workspaces, meeting rooms, occupancy planning, and employee amenities. Logistics Building SupportOversee facility services supporting shipping, receiving, warehouse operations, loading docks, material staging, and housekeeping. Partner with Supply Chain and Manufacturing to ensure uninterrupted operations. Pest Control ProgramOwn the Integrated Pest Management program including vendor oversight, trending, documentation, corrective actions, audit readiness, and continuous improvement. Landlord & Property Management LiaisonServe as the primary liaison between our company and the property owner. Coordinate landlord repairs, lease obligations, shared infrastructure issues, common area maintenance, and building modifications. Compliance & Inspection ReadinessEnsure compliance with GMP, EHSS, OSHA, EPA, FDA, and our company standards. Maintain inspection readiness and support audits and regulatory inspections. Ensure SOPs, contractor qualifications, and facility documentation remain current. Operational Excellence & SustainabilityDrive Lean initiatives, KPI development, cost optimization, sustainability, recycling, waste reduction, and workplace improvement programs. People LeadershipRecruit, develop, mentor, and retain high-performing facilities professionals. Establish goals, succession plans, and employee development programs. Basic QualificationsBachelor's degree in Facilities Management, Engineering, Business Administration, Construction Management, or related field. 7+ years of facilities management experience in pharmaceutical, biotechnology, healthcare, or regulated manufacturing. 5+ years of leadership experience managing multidisciplinary facilities organizations. Preferred QualificationsExperience supporting GMP manufacturing or laboratory environments. Expertise in IFM governance, vendor management, landlord relations, and workplace services. Strong knowledge of GMP, OSHA, EPA, and EHSS requirements. Core CompetenciesFacilities Operations Leadership Integrated Facilities Management Vendor Management Soft Services Laboratory Support Logistics Facilities Pest Control Landlord Relations Operational Excellence Regulatory Compliance Financial Management People Leadership VETJOBS Required Skills: Analytical Thinking, Analytical Thinking, Business Operations, Contract Management, Cross-Cultural Awareness, Deviation Management, Engineering Principle, Engineering Standards, Environmental Safety, Facility Management, Financial Management, GMP Compliance, Inspection Readiness, Maintenance Supervision, Manufacturing Quality Control, Manufacturing Scale-Up, Multi Disciplinary Design, Operational Excellence, People Leadership, Pest Management, Professional Engineering, Regulatory Compliance, Sterile Manufacturing, Strategic Thinking, Supplier Relationship Management {+ 2 more} Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement​ We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts The salary range for this role is $142,400.00 - $224,100.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits. You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting. San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hir