Administrative Assistant, Product Organization

Job description

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. Position: Administrative Assistant to Products Organization Reporting to: Keith Berling, VP of Digital Thread Products Planning Location: Boston, MA (Hybrid) The Administrative Assistant to the Products Organization will provide high-level administrative and operational support to two senior leaders across Products Planning/Operations and R&D Engineering. This role is designed for someone who can manage complex operating rhythms, coordinate executive and cross-functional meetings, support leadership forums, and keep critical workflows moving with strong judgment, discretion, and follow-through. The ideal candidate is highly organized, proactive, comfortable working across global teams, and able to balance tactical execution with thoughtful operational support. Key Responsibilities Manage the CPO Management Operating System calendar and Product Management Guild, including leadership reviews, staff meetings, portfolio operations, planning cycles, and key governance forums. Coordinate executive and cross-functional meetings, including scheduling, attendee management, logistics, and meeting communications. Drive meeting readiness by tracking presenters, collecting pre-reads, managing deadlines, and distributing materials. Support Product Management Guild & R&D Guild meetings through agenda coordination, action tracking, and follow-up communications. Generate and distribute meeting minutes, action items, and summaries using established AI-enabled processes. Maintain operating system artifacts, action trackers, annual topic plans, distribution lists, and meeting documentation. Coordinate Product Management Guild & R&D Guild events, workshops, and special programs, including agendas, logistics, venue coordination, catering, and social activities. Partner with executive assistants, product leaders, operations teams, and external partners to ensure smooth execution of the Products organization operating rhythm. Support approval workflows, including OBDs, credit requests, and team travel, ensuring timely routing, tracking, and escalation as needed. Qualifications and Attributes Ability to assess urgency, importance, and appropriate escalation and take action. High level of discretion when handling sensitive personnel, budget, program, and leadership materials. Proactive mindset with the ability to anticipate needs, identify conflicts early, and keep workstreams moving. Strong systems fluency, including Outlook, Teams, IT Worx, Concur, SharePoint, and capacity tools. Comfort working with global teams, including India and EMEA touchpoints, with cultural awareness and flexibility when off-hours coordination is needed. Excellent organizational, communication, and follow-up skills, with the ability to manage multiple priorities across two senior leaders and several cross-functional groups. Ideal Candidate Profile The ideal candidate is a trusted operational partner who brings structure, calm, and consistency to a fast-moving Products organization. They are comfortable managing details, tracking commitments, coordinating across stakeholders, and keeping leaders prepared for key meetings, decisions, and events. They can work independently, handle sensitive information appropriately, and build strong relationships across administrative, product, engineering, and external partner teams. We are also open to candidates who are earlier in their administrative careers and looking to take the next step into a true Executive/Administrative Assistant role supporting leaders within a software company. The right candidate will demonstrate strong organizational skills, sound judgment, a proactive mindset, and a desire to grow in a dynamic, fast-paced environment. PTC carefully considers a wide variety of factors when determining compensation. The anticipated annual salary range for this position is between $70,000-$90,000. The salary range reflects a good-faith estimate of compensation at the time of posting. Actual compensation may vary based on a candidate's skills, qualifications, experience, and location. Additionally, candidates may be eligible for a performance-based bonus. Employees also have the opportunity to become a PTC shareholder through our employee share purchase program (ESPP), which allows for the purchase of discounted PTC stock. Certain roles may also be eligible for participation in our equity programs. Employees may be eligible for medical, dental and vision insurance, paid time off and sick leave, tuition reimbursement, 401(k) contributions and employer match, flexible spending accounts, life insurance, disability coverage and, if you are an office-assigned employee, a generous commuter subsidy. All total rewards and benefits programs are subject to applicable plan eligibility and other terms and conditions. For more information about PTC’s comprehensive benefits, please visit our Careers Page. PTC recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. This position is not eligible for employment-based immigration sponsorship. Applicants must be authorized to work in the United States without requiring current or future sponsorship from PTC. At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. For more information about PTC’s comprehensive benefits and our AI usage, please visit our Careers Page (https://www.ptc.com/en/careers/united-states-careers). Applications will be accepted on an on-going basis until the opportunity is filled. PTC endeavors to make ptc.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact PTC's Talent Acquisition team at TalentAcquisition@ptc.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us? We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection l