Industrial Engineering | Supply Chain Management internship: reverse supply chain optimization

Job description

IntroductionThe Reverse Supply Chain Operations team in Eindhoven is responsible for coordinating returned, defective, and incorrectly delivered materials across ASML's global supply chain. Today, the handling of No Fault Found (NFF) materials is spread across multiple teams and processes. No Fault Found (NFF) materials are returned parts that are initially believed to be defective, but where no fault is found after investigation. As a result, it is not always clear how the process flows, where bottlenecks occur, and who is responsible for specific decisions, creating opportunities for greater transparency and alignment. In this internship, you will help create transparency by mapping, analyzing, and improving the end-to-end process, supporting a more standardized and effective way of managing NFF materials across the organization. Your assignmentIn this internship, you will investigate how No Fault Found materials are currently handled across different departments within the reverse supply chain. You will work to create a clear overview of the end-to-end process, identify ownership, responsibilities, and improvement opportunities, and translate your findings into a standardized operating framework. By combining process analysis, stakeholder input, and data insights, you will help establish a more transparent and scalable way of working. Your main responsibilities will be: Map and document the current process for handling No Fault Found materials across different teams Identify roles, responsibilities, and handover points throughout the process Analyze where bottlenecks, inefficiencies, or unclear ownership exist Collect insights from stakeholders and translate them into process improvements Develop recommendations for a more standardized and effective way of working Create process documentation, decision trees, and performance indicators to support future implementation This is a bachelor/master (non-thesis) internship for minimum 5 months, minimum 32 hours per week (4 days on-site). The start date is flexible, but preferarbly as soon as possible. Your profileTo be suitable for the internship, you: Are pursuing a bachelor's or master's degree in Industrial Engineering, Business Engineering, Supply Chain Management, Operations Management, or a related field Have an interest in process improvement, operations, and supply chain management Are analytical and enjoy understanding how processes work across different teams Take initiative, ask questions, and actively look for improvement opportunities Communicate clearly in English and can collaborate with a variety of stakeholders Other requirements you need to meet: You are enrolled at an educational institute for the entire duration of the internship, and you are at least 18 years old at the start of the internship; If you are a non-EU citizen, studying in the Netherlands, your university is willing to sign the documents relevant for doing an internship (i.e., Nuffic agreement); You attach your cover letter with a clear motivation on why you are interested in this internship assignment in particular; You need to be located in the Netherlands to be perform your internship. In case you are currently living/studying outside of the Netherlands, your application shows the willingness to relocate. Inclusion and diversityASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company. Do you want to know more about the internship allowance, visa support and applying for an internship at ASML? Read this page.