Director, Process Owner (Source to Pay)

Job description

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too. About the Team The Finance Transformation Office (FTO) drives the modernization and optimization of Workday’s global finance function. At the heart of this effort is the Finance Process Ownership team: responsible for governing and transforming the end-to-end processes that enable scale, control, and efficiency across the Finance organization. By integrating strategic process design with technology innovation, automation, and continuous improvement, this team ensures Finance operates with simplicity, accuracy, and insight. This empowers Workday to be its own best Customer Zero. About the Role We are seeking a Director, Finance Process Owner (Source to Pay) to lead the optimization, governance, and transformation of Workday’s global Source to Pay value stream. Reporting to the Senior Director, Global Finance Process Owner , this individual will be the primary architect for the end-to-end design, performance, and evolution of processes spanning supplier onboarding, sourcing, contract management, procurement, purchasing, invoicing, expense management, and payments. This role serves as a foundational leader within a large source-to-pay transformation program, tasked with operationalizing value stream transformation. You will partner with cross-functional workstream leads to execute on critical milestones, including activities such as the rollout of preferred supplier programs, automated contract lifecycle management, AI-driven procure-to-pay process optimization, among others. The Director will drive day-to-day execution and lead a team focused on delivering a frictionless, compliant, and scalable experience for employees, suppliers, and Finance. This role blends deep domain expertise with digital transformation leadership, partnering closely with Business, Technology Teams, and Program/Portfolio Management teams to showcase world-class use of Workday Financial Management and related capabilities. Responsibilities: Drive delivery of transformation program workstreams, ensuring alignment with program success metrics such as cycle time optimization, procurement savings, spend compliance, supplier performance, AI-enabled process adoption, among others. Define, maintain, and evolve global end-to-end process standards for the Source to Pay value stream, including supplier lifecycle management, requisitioning, sourcing, purchasing, receiving, invoicing, expense management, and payment execution. Establish governance frameworks that create clear ownership, consistent controls, and seamless handoffs across Procurement, Finance, Treasury, Tax, Legal, and business stakeholders. Partner with controllership, internal audit, tax, and compliance teams to ensure process integrity, SOX compliance, audit readiness, appropriate segregation of duties, and adherence to global regulatory and policy requirements. Champion an efficient and scalable supplier experience across onboarding, data maintenance, purchase order collaboration, invoice submission, payment inquiries, and issue resolution. Identify, prioritize, and eliminate process friction across the Source to Pay lifecycle, reducing manual work, rework, exception handling, and cycle times. Balance global process consistency with local business, tax, statutory, and payment requirements to establish scalable standards that enable growth. Develop and manage KPIs that measure process health and business outcomes, such as requisition-to-purchase-order cycle time, purchase-order compliance, touchless invoice rate, invoice exception rate, on-time payment performance, early-payment discount capture, and cost per invoice. Lead continuous-improvement initiatives that improve spend visibility, policy compliance, working-capital outcomes, and the employee and supplier experience. Partner with Product and Business Technology to design, implement, and maximize scalable, system-driven Source to Pay processes powered by Workday. Focus areas include intelligent supplier onboarding, guided buying, automated invoice matching, payment controls, exception management, and real-time analytics. Champion, test and pilot new Workday features and AI capabilities across Procurement, Expenses, Supplier Accounts, and Financial Management. Provide actionable feedback to Product Management that helps shape the future of the platform. Lead and mentor Business Analysts, fostering a culture of curiosity, accountability, process discipline, and delivery excellence. Develop the team’s expertise in Source to Pay design, controls, data, automation, and Workday functionality. About You Required Qualifications: 12+ years of progressive experience in Source to Pay, Finance Transformation, or a related discipline, including ownership of complex end-to-end processes in a global environment. Bachelor’s degree in Finance, Accounting, Supply Chain, Business, or a related field. CPA, CIPS, CPSM, PMP, Lean Six Sigma, or comparable certification is preferred. Deep functional knowledge of supplier management, sourcing, procurement, purchase orders, invoice processing, expense management, payments, and the related accounting, tax, controls, and working-capital implications. Proven experience using or deploying ERPs/Sourcing/Procurement Platforms (Workday Financial Management, Workday Strategic Sourcing, Evisort a plus). Other Qualifications: Ability to translate complex business requirements, policy needs, and global regulatory considerations into simple, scalable, and measurable digital process flows. Outstanding ability to influence senior stakeholders across Finance, Procurement, Treasury, Tax, Legal, Technology Teams, and Product. Demonstrated success leading teams and stakeholders through digital transformation, moving from decentralized or manual processes to standardized, automated, and insight-driven operations. Strong understanding of financial controls, risk management, audit requirements, and the importance of data integrity throughout the Source to Pay lifecycle. Passion for being a power user and advocate for Workday technology, using internal operational excellence to help refine and influence the product. Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here