Business Transformation Specialist

Job description

Skill required: NA - Business Transformation Designation: Business Transformation Specialist Qualifications:Any Graduation Years of Experience:7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com. We’re the global managed services arm of Accenture Interactive. We sit in the Operations Business to take advantage of the industrialized run capabilities leveraging investments from Accenture Operations Our quest is to activate the best experiences on the planet by driving value across every customer interaction to maximize marketing performance. We combine deep functional and technical expertise to future-proof our client’s business while accelerating time-to-market and operating efficiently at scale. We are digital professionals committed to providing innovative, end-to-end customer experience solutions focusing on businesses transform and excel in the new world, with an ecosystem that empowers our clients to implement the changes necessary to support the transformation of their businesses. We are looking for an experienced RPA/Automation Expert to drive automation across Brand & Marketing, Insights, CLM functions and other marketing functions. This role will identify, design, and implement scalable automation solutions to improve reporting, workflow efficiency, and process standardization. The candidate will also leverage SynOps to rationalize workflows and build transformation roadmaps that deliver measurable business value. You will work with cross-functional stakeholders, business analysts, and process architects to break down end-to-end processes, identify automation opportunities. In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth What are we looking for? • 6+ years of experience in software design, development, and automation • Strong hands-on experience with Automation Anywhere A360, Python, SQL, and API integrations • Experience in automating enterprise reporting and workflow processes • Good understanding of process excellence, and workflow rationalization • Strong knowledge of RPA architecture, reusable component design, and scalable automation deployments • Experience with HTML, JavaScript/VB Script, VBA, .NET/OOPs, and SQL • Familiarity with GenAI/ML, OCR-based data extraction, and Azure AI services • Excellent stakeholder management, communication, and problem-solving skills • Good communication and project management skills • Automation Anywhere A360 Master/Advanced certification • Experience with cloud-based automation deployments Roles and Responsibilities: • Assess processes across marketing functions to identify automation opportunities • Design, develop, test, and deploy automation solutions using Automation Anywhere A360 • Automate reporting workflows and improve process efficiency using SynOps-led workflow rationalization • Leverage A360 advanced capabilities such as AARI, WLM, APIs, Document Automation, and Copilot • Build reusable components and scalable automation assets across projects • Integrate automation solutions with APIs, databases, and third-party tools • Manage automation environments, bot performance, licenses, patches, upgrades, and runbooks • Review code quality, compliance, and adherence to RPA architecture standards • Support issue resolution, defect tracking, technical documentation, and knowledge-sharing sessions • Partner with stakeholders to create automation/transformation roadmaps and deliver high-value outcomes Any Graduation About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.