Analyst Quality Assurance

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Quality Job Sub Function: Quality Assurance Job Category: Professional All Job Posting Locations: Groningen, Netherlands Job Description: About MedTech Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech We’re hiring an entry-level Quality Assurance Analyst to ensure product and process documentation remains accurate, support routine quality activities, and manage complaint handling for AMO Groningen. This full‑time, onsite role (40 hours/week) is an indefinite‑term position and is overtime eligible. You will support the QA team by owning document flows, checking batch records, and helping resolve quality events under supervision. We have already identified a potential internal candidate for this position; however, external candidates are encouraged to apply and will be considered as part of the selection process. Responsibilities: Manage the document management system: edit, distribute, maintain and archive procedures, work instructions, drawings, specifications and reports to keep documentation current and accessible. Update and maintain DMRs and DHRs annually and as needed to ensure traceable product history. Check batch file information to confirm products meet process and product specifications and support formal product release. Lead routine complaint handling: receive, investigate, document and report complaints, keeping stakeholders informed. Maintain complaint and reference databases, analyze complaint trends, and report potential structural deviations for corrective action. Act as first point of contact for Quality Events and support disposition of quarantined material in collaboration with relevant teams. Qualifications / Requirements No prior experience required; we welcome candidates ready to learn on the job and grow in QA. Strong organizational skills and attention to detail for managing archives, folders, and document integrity. Basic capability to review batch records and follow product release criteria under supervision. Ability to manage end‑to‑end complaint processes, keep accurate records, and produce clear overviews. Comfortable working full‑time onsite in Groningen and available for overtime when needed. Clear communicator who follows procedures, escalates risks appropriately, and collaborates with stakeholders. Here’s what you can expect: Application review: We’ll carefully review your CV to see how your skills and experience align with the role. Getting to know you: If there’s a good match, you’ll be invited to a short call with one of our recruitment team to understand more about you and answer any questions that you might have. Staying informed: We know waiting can be hard and processes can evolve; our recruitment team will keep you updated and make sure you know what to expect at each step. Final steps: For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these. Finally, at the end of the process, we’ll invite you to share feedback in a short survey — your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson & Johnson. We’re excited to learn more about you and wish you the best of luck in the process! #RPOEMEA #LI_Onsite Required Skills: Preferred Skills: Analytical Reasoning, Business Behavior, Compliance Management, Detail-Oriented, Execution Focus, Goal Attainment, Human-Centered Design, Internal Controls, Process Oriented, Quality Assurance (QA), Quality Control (QC), Quality Management Systems (QMS), Quality Processes, Quality Standards