Inside Sales Representative (Singapore)

Job description

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As an Inside Sales Representative, you’ll play an important role in helping our existing customers scale while managing requests and closing deals from a large book of accounts. You’ll build a strong foundation of knowledge across our product platform and internal sales processes while partnering with Support, Order Management, and Marketing. Ultimately, this experience will help you serve customers efficiently and support your own career development in Tech SaaS Sales. This is a full time role that will be held from our Singapore hub. What you'll do at Figma: Communicate with existing customer accounts about Figma’s platform and pricing Close inbound sales requests for expanding subscription (Adding products and licenses to existing account, upgrading to Enterprise Plan) Manage inbound billing requests, such as processing renewals and changing payment term/method Close targeted outbound account renewals Qualify and handle inbound sales requests Collaborate closely with cross functional partners like Sales, Support, Billing, and Marketing We’d love to hear from you if you have: Desire to build career in Sales - ultimately working towards Senior Inside Sales Rep and AE roles at Figma Proficient organizational and time-management abilities, and proven track record of prioritizing by urgency/impact of tasks Strong technical aptitude with ability to learn new products, processes, and policies as we go Inherent curiosity and commitment to ongoing learning, adaptable and comfortable navigating frequent change, and high achiever with a strong inner motivation to over-achieve Proven ability to initiate tasks independently and adapt swiftly to feedback While it’s not required, it’s an added plus if you also have: B2B SaaS experience Customer-facing Sales/Support experience At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling c