Senior Purchasing Agent - Invoice Resolution & Procure-to-Pay (P2P)

Job description

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the LifeAs a Senior Purchasing Agent, you will play a critical role in supporting Medtronic's global Procure-to-Pay (P2P) operations by driving resolution of complex invoice exceptions, supplier escalations, and purchasing-related issues. You will partner closely with Accounts Payable, Supply Chain, Supply Management, and internal business stakeholders to ensure smooth purchasing and payment operations across global manufacturing and distribution sites. This is a role in Bogotá. Colombia that offers significant cross-functional exposure and the opportunity to develop expertise across the end-to-end Procure-to-Pay process while supporting a global organization. Responsibilities may include the following and other duties may be assigned: · Manage and resolve complex invoice exceptions and payment-related issues within the Procure-to-Pay (P2P) process · Support internal customers by providing invoice status updates and driving issue resolution · Investigate and resolve invoices that are delayed or blocked within the payment process. · Manage supplier credit holds and escalation tickets · Support purchasing, invoice resolution, goods receiving, and payment-related processes · Partner closely with Accounts Payable (AP), Supply Chain, Supply Management, and the Price & Commercial Terms team · Manage activities and issue resolution for assigned manufacturing and distribution sites · Participate in EHS councils and support operational initiatives within the organization · Collaborate with suppliers and internal stakeholders to ensure timely issue resolution and business continuity · Contribute to efficient purchasing operations supporting global manufacturing and distribution centers Required Knowledge and Experience: · Bachelor's degree preferred in Business, Supply Chain, Finance, Operations, Logistics, or a related field. Equivalent combinations of education and experience will be considered · Experience in Purchasing, Procure-to-Pay (P2P), Accounts Payable, Supply Chain, Procurement Operations, Invoice Resolution, Customer Service, or related functions · Fluent English communication skills (written and verbal) · Strong customer service orientation and ability to manage stakeholder relationships · Ability to manage multiple priorities in a fast-paced environment · Excellent organizational, prioritization, and problem-solving skills · Ability to work independently and demonstrate ownership of assigned responsibilities · Strong attention to detail and commitment to process accuracy · Proficiency with Microsoft Office applications · SAP experience · Experience using ERP systems · French language skills are highly desirable but not required · Experience supporting global operations or shared service environments · Experience working with suppliers, invoice resolution, and purchasing processes Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. ‌ Recruitment Fraud Alert We are aware of phishing scams targeting job seekers. Please keep the following in mind: Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com. ‌ Benefits & CompensationMedtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).