Solution Architect Yokohama Yokohama Japan

Job description

## Overview Ericsson Japan is seeking a Solution Architect who can drive improvements in customer network quality and support business growth through the effective utilization of high quality mobile networks. This role plays a critical part in solving complex customer business challenges by leveraging Ericsson's industry leading technologies and expertise. # Background Mobile networks, particularly Radio Access Networks (RAN), have traditionally been viewed primarily as a part of communication infrastructure. With the rapid evolution of AI, cloud technologies, and emerging use cases, operators increasingly require flexible networks capable of supporting differentiated services. To enable this vision, superior network quality is essential. At the same time, operators must improve business profitability through premium network services, including network slicing and other advanced capabilities. Ericsson is expanding its consulting and solution capabilities and is looking for a Solution Architect to propose, validate, and commercialize solutions that improve network quality and enable differentiated services. # Business Network Consulting Mission As a trusted business partner, the team works closely with customers to address network challenges strategically, overcome such challenges as well as support business growth through RAN consulting services. Leveraging Ericsson's global expertise is one of Ericsson’s strengths, where team members collaborate with stakeholders across Japan and internationally to identify the most effective solutions. The role also requires demonstrating solution values through data driven analysis, supporting customer adoption, and sharing know-how accumulated through local experiences globally Since the organization works closely with sales and product solution teams, promoting and expanding the value of service business opportunities are also an important role. ## Key Responsibilities As a Solution Architect, following roles are expected to be a technical leader in project (service) delivery. Moreover, there are chances that service CSR (Customer Solution Responsible) or its supporter role is also expected to deal with pre-sales or sales engagement activities * Investigation of mobile network quality related issues * Conduct network performance analysis using field measurement data, drive test results, and customer network data, including data processing * Identify and quantify performance issues and their underlying causes * Present findings, insights and/or recommendations towards customers * Solution Consideration and Proposal (4G & 5G) * Define technical requirements for overcoming identified customer challenges * Evaluate, design, and propose appropriate solutions, including hardware, software, and feature deployments * Develop and recommend network strategies * Leverage global best practices and expertise * Propose evaluation methodologies and success criteria * Assess and design automation solutions utilizing AI/ML technologies * Solution Validation and Proof of Effectiveness * Plan and execute laboratory and field trials to validate proposed solutions * Analyze evaluation results using various data sources and performance metrics * Present outcomes from lab/field trials towards customers with reasonable logical explanation and analyzed data * Team Leadership * Maintain proactive and professional communication with customers * Ensure overall service quality across the project team, including providing technical guidance and mentoring to junior engineers * Support project execution progress tracking * Facilitate progress reporting and knowledge sharing across internal teams and broader organizational stakeholders. ## Qualifications Required Qualifications * 5+ years of professional experience in the telecommunications industry, particularly in RAN technologies * Experience in R&D for RAN, network deployment, feature introduction, network operations, or quality management etc. * Fundamental understanding of 4G and 5G network architecture and relevant 3GPP standards * Experience serving as a technical leader in RAN related project or service delivery engagements, or equivalent leadership experience * Experience for data processing (by using BI tools and/or Python scripting for data formatting, concatenation, summarization or visualization etc.) * Experience performing KPI (Key Performance Indicator)-based statistical analysis, performance evaluation, and network improvement recommendations * Customer-facing presentation experience and consultative proposal skills * Japanese: Native or equivalent proficiency * English: Business-level communication skills for meetings, emails, and collaboration with international teams Preferred Qualifications * Knowledge of AI/ML and software development or coding skills * Knowledge of Autonomous Networks and TM Forum (AN Level X) frameworks * Presales experience and/or executive-level presentation experience * Project management skills including planning, cost and risk analysis, and resource management * Broad understanding of the RAN industry and global examples of service differentiation # What Makes This Role Attractive * Opportunity to directly improve live network quality and see measurable results * Ability to contribute to 5G monetization and new business models through technologies such as network slicing * Development of consulting, analytical, presentation, and business development skills * Exposure to a highly international and multicultural working environment ## Career Path and Work Environment After gaining experience as a Solution Architect, employees can advance to more senior Solution Architect positions or pursue careers in Sales, Product Solutions, or people management. Employees can also apply for projects/missions outside Japan and build-up both technical and business skills under international environment through collaboration with global members. Ericsson also provides abundant opportunities for employees to continuously build-up competences and pave desired carrier path through extensive online and instructor-led training programs as well as technical workshops held by various teams. Ericsson promotes a results-oriented culture with strong work-life balance, high vacation utilization as well as collaborative teamwork, while there are a lot of employees keen on advanced technologies. On the other hand, Ericsson adopts a mechanism for reviewing performance goals and their progress through regular discussions with managers as the Individual Performance Management (IPM) process where employees can easily communicate with managers and get support from them. ## 【概要】 世界中の「つながり」を創造し、そのつながりを通じて社会への変革を促す挑戦をしているエリクソン・ジャパンで、顧客のネットワーク品質向上と高品質なネットワークを活用したビジネス拡大を推進できるソリューションアーキテクトを募集します。 本ポジションは、通信業界を牽引するリーディングカンパニーである当社の最先端技術を結集し、顧客が抱えている様々なビジネス課題を解決に導く重要な役割を担います。 ## 【募集の背景】 これまで無線アクセスネットワーク (以下RAN) をはじめとしたモバイルネットワークは通信インフラとしての位置づけが強く、いわゆる”土管屋”として見られてきた側面がありましたが、近年AIやクラウド等の技術革新と共に各種Use-caseの需要に合わせてネットワークを柔軟に活用することの重要性が高まってきています。こういったネットワークを実現するためには基盤となるネットワーク品質が非常に重要であり各Operatorの注目度が高まっている一方で、モバイルネットワークビジネスの収益性を高めるために、優先サービスに代表されるような高品質なネットワークやネットワークスライシング等の技術を活用した差別化サービスの拡大が急務となっています。 上記のような顧客からのニーズが高まる中、当社としては顧客のネットワーク品質向上あるいは差別化サービスの実証・商用化などを実現するためのソリューションの提案ならびに各種活動の推進できるソリューションアーキテクトを迎え、共に次世代ネットワークの実現を目指したいと考えています。 ## 【組織 (Business Network Consulting) のミッション】 顧客のビジネスパートナーとして、共に顧客のネットワークの課題に対して戦略的に取り組み、課題解決ならびにビジネス拡大をサポート (無線コンサルティング) することを目標としています。グローバルの知見を活かせることが当社の強みの一つであるため、国内外の様々な関係者とコミュニケーションや技術検討を重ね問題解決に向けた最良のソリューションを見出すこと、またその価値を様々なデータを駆使して示し顧客にも納得してソリューションを導入して頂きつつ、活動を経て得られた知見を今度は発信する側としてグローバルの知見として蓄積していくこと、が求められます。 また顧客のネットワークを熟知している組織として、営業やプロダクトソリューション担当などともつながりが強く、サービスビジネスの価値の訴求・拡大といった役割も担います。 ## 【具体的な業務内容】 本ポジションでは、プロジェクト (サービス) デリバリーにおいて中核となるテクニカルリーダーといった役割を担うことになり、場合によってはサービスCSR (Customer Solution Responsible) あるいはそのサポーターとしてプリセールスや営業活動などに従事する場合もあります。 プロジェクトデリバリー業務においては、具体的には以下のような役割を期待されます。 * モバイルネットワーク品質に関する課題究明 * 現地測定データあるいは顧客ネットワークのデータ等を用いたネットワークパフォーマンンス分析