Assistant Quality Manager

Job description

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. How will you make an impact? The Assistant Quality Manager supports the Site Quality Manager in driving quality excellence across the facility. This role is responsible for promoting the effective use of quality systems and methodologies, supporting the Quality Management System (QMS), leading quality training initiatives, managing departmental metrics, and developing Quality team members to ensure compliance, customer satisfaction, and operational excellence. What will you do? Support the Quality Assurance Manager in achieving departmental and organizational objectives. Monitor Quality Department activities and identify opportunities for continuous improvement. Manage quality performance metrics and drive corrective actions to improve results. Develop, coordinate, and facilitate quality-related training programs. Recruit, coach, develop, and support Quality Department personnel. Evaluate and improve the effectiveness of the Quality Management System (QMS). Promote the use of quality tools, methodologies, and best practices throughout the facility. Support internal, customer, and third-party audits, ensuring timely closure of findings and corrective actions. Lead and support Corrective and Preventive Action (CAPA) activities, including root cause analysis and implementation of sustainable solutions. Ensure compliance with ISO 9001 requirements, company procedures, and customer expectations. Support continuous improvement initiatives across manufacturing and operational processes. Comply with all safety, health, environmental, and security requirements. How will you get here? Education: Bachelor's degree in Engineering, Quality, Manufacturing, Business, or a related field preferred. Experience: 5+ years of experience in a Quality, Quality Assurance, or Quality Systems role. 2+ years of leadership, supervisory, or management experience. Experience supporting quality systems within a manufacturing environment. Experience leading continuous improvement initiatives. Experience participating in internal, customer, and external audits. Knowledge, Skills, Abilities: Strong knowledge of Quality Assurance principles, quality systems, and continuous improvement methodologies. Understanding of ISO 9001 requirements, audit processes, CAPA management, and root cause analysis techniques. Working knowledge of Statistical Process Control (SPC) and quality improvement tools. Strong leadership, communication, problem-solving, and team development skills. Proficiency with Microsoft Office applications. Preferred Qualifications: Experience in a manufacturing environment. ASQ certification (CQE, CQA, CMQ/OE) and/or Lean Six Sigma certification. Experience supporting and maintaining ISO 9001-certified Quality Management Systems. What Can Jabil Offer You? Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes: Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options 401K Match Employee Stock Purchase Plan Paid Time Off Tuition Reimbursement Life, AD&D, and Disability Insurance Commuter Benefits Employee Assistance Program Pet Insurance Adoption Assistance Annual Merit Increases Community Volunteer Opportunities BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in. Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law. Accessibility Accommodation If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to. #whereyoubelong #AWorldofPossibilities