Analyst II, Audit & Controls

Job description

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Analyst II, Audit & Controls About your role: As an Audit & Controls Analyst II, you will represent Settlement Controls & Solutions and help identify, assess, mitigate, and remediate risk across the finance organization. You will partner with department leaders, Risk, Audit, and business unit stakeholders to define issues, evaluate impacts, and support practical solutions that strengthen operational, reputational, financial, and payment risk management. Your work will help improve control effectiveness, support informed decision-making, and elevate risk visibility across the organization. What you'll do: Identify, assess, and document operational, reputational, financial, and payment risks within Settlement Controls & Solutions and related business processes Partner with Risk, Audit, Finance, and business unit stakeholders to analyze control gaps, define root causes, and support remediation plans Monitor risk issues, control performance, and remediation activities to help ensure timely resolution and sustainable process improvements Prepare clear risk summaries, issue documentation, and executive-ready updates that communicate business impact, status, and recommended actions Support projects and cross-functional initiatives by defining requirements, tracking milestones, coordinating stakeholders, and helping drive risk-informed solutions Evaluate existing processes and controls to recommend practical improvements that reduce exposure and strengthen governance and oversight Work independently to manage assigned deliverables while contributing as an engaged member of a small team supporting shared goals Responsibilities listed are not intended to be all-inclusive and may be modified as necessary. Experience you'll need to have: 4+ years of experience in audit, risk management, internal controls, finance operations, settlement operations, or a related field supporting risk identification and issue remediation Experience analyzing business processes, documenting risks and controls, and developing action plans to address control gaps or operational issues Experience preparing written materials and presenting findings, issue status, and recommendations to leadership and cross-functional stakeholders Experience using project management methods to organize work, define priorities, track deliverables, and coordinate multiple stakeholders Experience defining risks clearly, assessing business impact, and recommending measurable solutions using sound judgment and structured analysis Proficiency with Microsoft Excel, PowerPoint, and Word to support analysis, reporting, and executive communication Bachelor’s degree or higher in Finance, Accounting, Business, Risk Management, or related field or equivalent combination of education, related experience and/or military experience Experience that would be great to have: Experience supporting payment, settlement, or transaction processing environments Experience partnering with internal audit, enterprise risk, or compliance teams Knowledge of risk and control frameworks, issue management practices, or remediation governance Experience developing materials for executive reviews or leadership reporting How you'll work: This role is on-site Monday through Friday in Hagerstown, MD. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity. Sponsorship: You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role. Benefits at Fiserv: Fuel Your Life program to support your physical, financial, social, and emotional well-being. Paid holidays and generous time away policies. No-cost mental health support through Employee Assistance Programs. Living Proof program to recognize your peers’ extra effort with points redeemable for rewards. Eight Employee Resource Groups to foster a collaborative culture and expand your network. Unparalleled professional growth with training, development, and internal mobility opportunities. Medical, dental, vision, life, and disability insurance options available from day one. Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan. Tuition assistance and reimbursement program. Paid parental and military leave. #LI-JR1 Salary Range: $55,000.00-$75,000.00 These pay ranges apply to employees in Maryland. Pay ranges for employees in other states may differ. Certain Positions are Commissions eligible. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.