Service Trainee

Job description

Job Description Coordinate an online technical support which supports the sales organization. Administrate support cases – log and follow up. Identify and escalate situations requiring urgent attention. Redirect problems to correct resource. Cooperate and assist front-line engineers in the document organization and translation of manuals and reports Under the guidance of senior engineers, carry out some disassembly, assembly and maintenance work of equipment Ensure that all work procedures (utilizing the tools provided), are carried out according to safety standards Requirement Major in mechanical or automation fields college or above; CET-4 or above；Have the ability of simple oral communication Good application skills in office software(word, excel, pdf,ppt,outlook,powerBi) Driver's license Good at communication, cheerful personality, strong learning ability and a strong sense of teamwork Be able to accept overseas work arrangements