Product Manager, Branch Solutions

Job description

Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Product Manager, Branch Solutions About your role: As a Product Management - Advisor, you will define and execute the vision, strategy, and roadmap for branch banking solutions that help financial institutions improve efficiency, strengthen client relationships, and deliver better customer experiences. You will work across product, engineering, user experience, sales, marketing, implementation, and support teams to deliver integrated branch solutions that drive measurable business and client outcomes. What you'll do: Define and execute product vision, strategy, and roadmap for branch banking and retail delivery solutions. Lead product planning and execution across the product lifecycle, from concept and requirements through launch and ongoing optimization. Engage with financial institutions, advisory groups, user communities, and industry stakeholders to identify market opportunities, validate product concepts, and prioritize investments. Translate client needs, market trends, competitive intelligence, and business objectives into actionable product strategies and roadmap decisions. Partner with engineering, architecture, user experience, implementation, and operations teams to deliver high-quality solutions aligned to organizational goals. Collaborate with core banking, digital banking, payments, fraud, customer relationship management, analytics, and third-party ecosystem teams to support integrated client experiences. Manage product business cases, portfolio planning, pricing strategies, and investment prioritization to support product and portfolio performance. Support go-to-market readiness through product messaging, presentations, demonstrations, launch preparation, and subject matter expertise for branch banking solutions. Experience you'll need to have: 6+ years of experience in product management leading enterprise software, branch banking, retail banking, or financial technology solutions. 6+ years of experience developing and managing product roadmaps aligned to strategic business objectives. 6+ years of experience leading products through multiple stages of the product lifecycle, from strategy through delivery and market adoption. 6+ years of experience evaluating business and technical requirements and making prioritization decisions across cross-functional stakeholders. Experience working with engineering, architecture, user experience, operations, implementation, sales, and support teams to deliver product outcomes. Experience using application programming interface-based integrations or similar ecosystem connectivity approaches. Bachelor's degree or higher in Business, Technology, Finance, Engineering, or related field or equivalent combination of education, related experience and/or military experience. Experience that would be great to have: Experience with branch banking, teller systems, retail banking platforms, customer servicing solutions, or branch operations. Experience with branch transformation, universal banker, or branch modernization initiatives. Experience with digital account opening, onboarding, customer relationship management, customer engagement, or omnichannel banking solutions. Experience with Agile product development environments, public cloud platforms, software as a service architectures, artificial intelligence, automation, or workflow technologies. How you'll work: This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity. Sponsorship: You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role. Benefits at Fiserv: Fuel Your Life program to support your physical, financial, social, and emotional well-being. Paid holidays and generous time away policies. No-cost mental health support through Employee Assistance Programs. Living Proof program to recognize your peers’ extra effort with points redeemable for rewards. Eight Employee Resource Groups to foster a collaborative culture and expand your network. Unparalleled professional growth with training, development, and internal mobility opportunities. Medical, dental, vision, life, and disability insurance options available from day one. Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan. Tuition assistance and reimbursement program. Paid parental and military leave. This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran. Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.