Analyst, Trade Compliance Operations

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Supply Chain Deliver Job Sub Function: Transportation Services Job Category: Professional All Job Posting Locations: New Brunswick, New Jersey, United States of America Job Description: Johnson & Johnson Healthcare Systems, Inc., a member of Johnson & Johnson's Family of Companies, is recruiting a Trade Compliance Operation Analyst! This position will be located in New Brunswick, New Jersey, with considerations given to alternate New Jersey J&J locations at the discretion of the business. Johnson & Johnson Health Care Systems Inc. (JJHCS) provides contracting, supply chain, business services, and strategic solutions to customers and commercial intermediaries of U.S.-based Johnson & Johnson companies, including hospital systems, health plans, distributors, wholesalers, purchasing organizations, government payer programs, and government healthcare institutions in the U.S. JJHCS also engages with customers to provide streamlined supply chain services for our products that seamlessly integrate with customer operations, address shared evolving market challenges to value-based care, and develop innovative solutions that improve patient care and access. Johnson & Johnson Global Transportation & Trade Operations (GTTO) Group is part of Johnson & Johnson’s global Supply Chain organization supporting operations across all the Johnson & Johnson Family of Companies. GTTO strives to deliver exceptional customer experience through leading critical customer-facing functions such as customer service, distribution and transportation. In addition, GTTO oversees critical business enablers, including how we gather and manage supply chain master data, safe and secure supply chain practices, product identification standards, and market/channel access capabilities. It supports all sectors of Johnson & Johnson: Medical Devices (including Vision) and Pharmaceutical. Located in every region of the world where Johnson & Johnson operates, GTTO is a critical component of our supply chain, working collaboratively to ensure that quality, safety and the experience of our customers is our top priority. Are you interested in joining a diverse team delivering outstanding results to our customers? Apply now for this exciting opportunity! As part of GTTO in the Transportation team, the Trade Ops Analyst will support day-to-day trade compliance activities related to import and export transactions. This role assists with maintaining accurate product trade data, supporting customs clearance activities, preparing documentation, responding to routine broker and internal partner inquiries, and escalating complex issues to senior team members or the Trade Compliance Lead. Key Responsibilities: Support the maintenance of product trade compliance data, including HTSUS, ECCN, FDA product codes, country of origin, and related classification information in J&J systems and global classification databases. Perform routine classification updates and validate product information for accuracy, completeness, and consistency with established procedures. Respond to routine transactional inquiries from customs brokers, freight forwarders, and internal business partners regarding product information required for import or export clearance. Prepare and organize import/export documentation to support customs clearance and compliance with U.S. Customs, FDA, USDA, and other applicable government agency requirements. Process HTS and Country of Origin requests in SAP in accordance with established work instructions and procedures. Review transactional shipment information and identify potential classification, valuation, country of origin, or documentation concerns for escalation. Escalate complex regulatory questions, classification issues, shipment exceptions, or compliance concerns to the Trade Compliance Lead or designated senior team member. Assist with trade compliance initiatives such as duty drawback, free trade agreement support, tariff mitigation activities, and other compliance-related projects as assigned. Support compliance assessments and internal reviews by gathering data, maintaining records, organizing documentation, and tracking assigned action items. Prepare routine compliance reports, dashboards, metrics, and status updates for review by senior team members or the Trade Compliance Lead. Maintain trade compliance records, standard operating procedures, work instructions, and supporting documentation in accordance with recordkeeping requirements and internal processes. Participate in process improvement activities by identifying recurring transactional issues, documentation gaps, or opportunities to improve data accuracy and operational efficiency. Collaborate with internal teams, customs brokers, freight forwarders, and business partners to support timely and compliant movement of goods. Qualifications:Education:Minimum of bachelor’s or equivalent university degree required. Certified Customs Specialist preferred. Experience and Skills:Required: Minimum of 1–3 years of relevant Trade Compliance, Import/Export, Logistics, Transportation, Supply Chain, or related experience. Basic understanding of U.S. Customs regulations and Partner Government Agency requirements, including FDA and USDA import considerations. Strong attention to detail and ability to review transactional data for accuracy and completeness. Strong organizational skills and ability to manage multiple priorities in a team environment. Effective written and verbal communication skills. Ability to follow established procedures, work instructions, and compliance requirements. Ability to collaborate with cross-functional partners and escalate issues appropriately. Intermediate proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint; experience with Excel functions such as VLOOKUPs and pivot tables preferred. Preferred: Experience working in a highly matrixed global organization. Experience with SAP, GTS, ACE, or similar trade compliance, customs, or logistics systems. Experience with Tableau or similar data visualization tools or applications. Exposure to import/export documentation, product classification, country of origin, customs broker coordination, or government agency clearance processes. Other:Requires up to 10% of domestic and international travel Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers , internal employees contac