Solutions Engineer

Job description

Meet the Team You will be in Global Enterprise Segment (GES) where we lead Cisco's top 500 strategic accounts. Our responsibility to Cisco’s business is phenomenal, and our responsibility to each other and our culture is greater. We have a dedicated focus on our customers' success, we are Cisco's growth engine and shape the company’s future. Our values customer focused Always, Show Up to Win Every Day, and Harness the Power of Cisco is how we get the job done, and our Win As One mentality embodies the spirit of the journey and how we will show up with each other, partners, and customers. Your Impact We are looking for a Solutions Engineer (SE) with Enterprise Networking, Data Center, Collaboration, Security, Automation, and Cloud background. The SE role is a customer focused technical sales professional who ensures that technical information and guidance is provided to the customer, delivering meaningful outcomes based on Cisco’s product and services portfolio. You will partner with your Account Managers in a pre-sales technical function, showcasing Cisco solutions, providing customer presentations, performing technical demonstrations, creating BoM’s, and running proof of concept activities. SE’s partner, consult, influence and design solutions to allow the customer to meet their desired outcomes. In addition to technology proficiency and the ability to learn quickly and stay ahead of; the ideal candidate's interpersonal, presentation and troubleshooting skills should evoke passion and confidence. Responsibilities: Technology solution consultant to the customer and the Cisco account team. Leverage an array of Cisco technology, services, and support specialists. Collaborate closely with Account Manager on account planning activities. Educate the customer on Cisco differentiation, creating demand. Set brand preference to Cisco. Align Cisco’s product and services capabilities to customers business drivers. You are determined and have a long history in the Networking field. You will also have a strong background in large enterprises and/or large service provider IT accounts and understand how to engage new lines of business to drive understanding and preference to Cisco's Routing & Switching, Data Center, Security, and Internet of Things solutions. Strong business acumen and customer presence. Experience and comfort conversing with network and telecommunications managers as well as customer lines of business on Data Center, Security, and Retail solutions. As a Solutions Engineer, you'll be responsible for driving customer activities and discussions that lead to preference of Cisco's Routing & Switching, Data Center, Security, and Automation solutions. The focus of this position is to uncover business benefits for a customer by consulting on Cisco solutions and applications to solve business problems, working with multi-functional teams to design and present appropriate technical solution, and building joint plan of record for multiple engineering systems using Cisco products. You'll plan sales strategy, develop proposals, deliver customer presentations and demonstrations to close business and generate revenue. While customer facing engagements will be the primary role, other duties will include training colleagues on Data Center, Virtualization and MOCA topics and practices. Developing best practices in sales approaches and technical execution. Minimum Qualifications: 8+ years of experience in pre-sales engineering or the broader computing/IT industry, with a strong focus on Cisco Enterprise Routing & Switching, Data Center, and Security solutions. In-depth knowledge of large IT environments and applications. Deep understanding and operational experience with a routed and switched data/voice network. Cisco product experience or relevant experience in key competitor offerings in technology area of emphasis required. Minimum CCNP or similar vendor certification required. Knowledge of Cisco's Solutions, networking fundamentals required. Preferred Qualifications: Pre-Sales experience preferred. Typically requires BS/BA (EE/CS) or equivalent. Customer intimacy skills Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.