Apac E2e Senior Solutions Manager Singapore Singapore Singapore

Job description

Structured Discovery & Intake Lead discovery for complex, ambiguous or cross-functional problem spaces, independently framing the business need, delivery context and desired outcomes. Define problem statements, scope boundaries, assumptions, constraints, dependencies, decision rights, success measures and acceptance criteria. Engage engineering, construction, commercial, supply chain, integration, operations and business stakeholders to identify constraints, dependencies and readiness requirements. Convert insights into prioritised solution roadmaps, governance models and executable delivery plans spanning multiple workstreams. Assess organisational, process, data and stakeholder impacts across multiple functions and identify barriers to adoption. Build alignment around common objectives, decision frameworks and success measures across diverse stakeholder groups. Solution Design & Delivery Own end-to-end solution design and delivery for complex initiatives, from option development and feasibility assessment through implementation, adoption and benefits realisation. Develop structured options with clear recommendations, assessing schedule, cost, quality, capacity, constructability, operational readiness and implementation risk. Establish delivery strategy, milestones, owners, decision points and governance cadence; intervene early when execution deviates from plan. Optimise outcomes across multiple projects or domains by balancing local requirements with scalable regional standards and long-term maintainability. Lead reviews and lessons learned, converting insights into reusable playbooks, controls and improvements. Stakeholder Engagement & Communication Build trusted relationships with regional leaders, functional managers, engineering leads, delivery teams and subject-matter experts. Influence decisions without formal authority, resolving conflicting priorities and creating alignment across geographically dispersed teams. Deliver concise, decision-ready narratives, dashboards, status reviews and recommendations tailored to executive, technical and delivery audiences. Facilitate complex working sessions and governance forums, ensuring decisions, actions and accountabilities are explicit. Represent in senior stakeholder reviews, communicating material risks, trade-offs, dependencies and required interventions. Develop stakeholder engagement and change adoption strategies that build commitment, drive behavioural change and sustain long-term outcomes. Create alignment across organisations with differing priorities, processes and perspectives while maintaining momentum toward shared objective. Risk, Issues & Dependency Management Own risk, issue and dependency management across a portfolio of related initiatives and workstreams. Anticipate systemic and cascading impacts across engineering, construction, supply chain, commercial, network and operational readiness pathways. Develop mitigation, contingency and recovery options, with clear analysis of business impact and decision timing. Escalate with context, evidence and a recommended path forward; drive closure of decisions and accountable actions. Process & Quality Enablement Design and embed standard processes, operating models, information frameworks and ways of working that improve consistency, transparency and decision quality across the data centre capacity delivery portfolio Establish outcome-based KPIs and leading indicators that measure delivery health, adoption and realised value. Establish fit-for-purpose governance that enables timely decisions, accountable execution and transparent portfolio health. Establish common definitions, information standards and decision-support frameworks that improve consistency, transparency and trust in business reporting and communications. Bachelor's degree in Business, Engineering, Construction Management, Information Systems or a related field, or equivalent practical experience. 4+ years of technical program, project management or continuous improvement experience, including ownership of cross-functional initiatives from discovery through delivery. 2+ years of experience managing cross-team dependencies, risks, governance and stakeholder alignment in a technical, engineering, infrastructure or construction environment. Demonstrated ability to structure ambiguous problems, evaluate trade-offs and translate complex requirements into clear recommendations and executable plans. Strong written, verbal and visual communication skills, with experience presenting risks, options and recommendations to senior stakeholders. Experience using data and operational measures to guide decisions, monitor outcomes and drive continuous improvement. Experience delivering data centre, mission-critical infrastructure, construction, network or cloud-capacity programs across multiple projects or locations. Knowledge of data centre build phases from planning and design through construction, commissioning, integration, turnover and operational readiness. Experience with program management methodologies and organisational change, process improvement or benefits-realisation practices; professional certification such as PMP, PRINCE2, Lean or Agile is advantageous. Experience with portfolio reporting and analytics tools such as Excel, Power BI or equivalent platforms. Track record of developing reusable standards, playbooks or automation solutions and coaching others in their adoption. Understanding of commercial, schedule, quality, safety and compliance considerations in infrastructure delivery. These requirements include, but are not limited to the following specialized security screenings: