Franchise Manager

Job description

Job Description At our company, we aspire to be the premier research-intensive biopharmaceutical company. We're at the forefront of research to deliver innovative health solutions that advance the prevention and treatment of diseases in people and animals. We use the power of leading-edge science to save and improve lives around the world. Franchise Manager Position Overview: Directs the sales and marketing activities of the franchise and within a given area, being accountable for both the planning and execution of strategy and tactics, with the goal of achieving annual budget targets, along with the responsible allocation of allocated resources. Collaborates with a large, cross-functional team within and outside the country, enabling all functions to align with and achieve common strategic objectives. Manages relationships with designated customers and opinion leaders and assures companie's reputation as a partner and contributor to the development of the healthcare system. Directs, supervises, evaluates, and develops his/her team. Primary Activities People Management Manages a diverse team of professionals in the franchise, ensuring that they comprehend common goals and priorities, company strategy, expected behaviours, and working methods. Completes developmental needs assessments for direct reports and secures appropriate learning opportunities for all direct and indirect reports in accordance with business needs, developmental needs, and career objectives. Allocates time for double visits with field employees in order to gain a deeper understanding of their performance and aid in their development through mentoring sessions and discussions of their business plans. Directs cross-functional collaboration within and beyond the franchise; identifies best practises and stimulates discussion regarding their incorporation into brand and franchise planning. Regularly leads, motivates, rewards, and recognises franchise team members. Enforces stringent conformance in stakeholder interactions, documentation, and interactions. Customers and Account Management Possesses a comprehensive understanding of the healthcare system in the country; is familiar with the landscape, current global trends, and therapeutic area developments; and can identify global centres of excellence and leaders in the field of science. Comprehends the patient's and customer's voyage within the therapeutic area; employs this understanding to drive efforts aimed at archetyping key and top accounts and adjusting the approach to the specific situation. Oversees the segmentation and targeting process; determines the source of business and the potential within a given therapeutic area in order to allocate resources appropriately. Serves as a liaison between prescribers and hospital management/key decision makers, gaining a comprehension of their priorities and uncovering their needs; guides team in the development of both account and customer engagement strategies. Establishes and maintains relationships with key external stakeholders, customers, and scientific leaders by demonstrating expertise, competence, and credibility; cultivates an extensive network; and applies knowledge of processes, interrelationships, and the industry to collaborate. Design, develop, and implement solutions addressing customers' and patients' requirements, utilising account knowledge and cross-functional team experience; employs an innovative approach and is able to collaborate with customers to maximise treatment outcomes. Coordinates company-wide resources to facilitate collaboration objectives. Business Management Comprehends market dynamics, the competitive environment, and franchise performance in order to formulate strategic and tactical plans. Follows local trends in healthcare legislation, including the distribution of pharmaceuticals; navigates the political environment and can explain the system's complexity to regional stakeholders. Exhibits a solid comprehension of medical concepts and products in order to interpret and discuss medical literature and educational materials with external customers. Directs a cross-functional team in the creation of a localized version of the global/regional franchise/brand strategy; champion the launch of new products and steer the team through the launch excellence procedure. Collaborates with the local pricing and market access team to effectively communicate value, promote access, and support patient care. Oversee the development of tactical plans and the allocation of promotional funds and translates the company's objectives into franchises objectives. Represents our company in discussions and negotiations with hospital stakeholders. Required Skills: Budget Management, Communication Management, Customer Relationship Management (CRM), Direct Marketing, Market Development, Market Research, People Leadership, People Management, Performance Metrics, Pricing Strategies, Product Management, Sales Force Management, Sales Management, Strategic Planning, Strategic Thinking, Technical Savvy Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: VISA Sponsorship: Travel Requirements: Flexible Work Arrangements: Not Applicable Shift: Valid Driving License: Hazardous Material(s): Job Posting End Date: 08/29/2026*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.