Client Delivery Partner Industry Solutions Thailand Bangkok Bangkok

Job description

You will be responsible for leading large transformational deals from origination through delivery stabilization and this includes leading cross-functional, cross-organizational deal teams through Strategic Deal pursuit, negotiation, and close phases; initiating and stabilizing delivery; and providing customer facing executive leadership throughout these deal and delivery stages. You will be the main counterpart for the customer and work in unison with the customer executive sponsor to originate, shape and deliver customer business value. You architect the proposal, including commercial proposition(s) and oversee the scoping of the ISD workstreams. You will oversee the initiation and mobilization of the delivery teams and ensure alignment with expected deal outcomes. During Delivery stage - You will be accountable for the financial performance of the deal, including Azure Consumed Revenue (ACR), ISD revenue and margins, and acts as an approver of deal proposals, change requests, financial and consumption forecasts and other key deal and delivery levers. - You will manage escalations and conflict resolution, addressing issues promptly before they escalate, facilitating open and transparent dialogue to resolve conflicts, and seeking win-win solutions that respect all parties' interests. - You will ensure collaboration across Internal Leaders, share knowledge and resources to achieve common objectives, encourage cross-departmental initiatives to drive innovation, leverage diverse expertise to enhance decision-making processes. - You will lead through uncertainty, remaining adaptable and flexible to change, communicating rationale behind decisions and encouraging a culture of resilience and continuous learning. Bachelor's Degree in Engineering, Information Technology, Business, or related field AND 12+ years solution delivery, customer-facing consulting, or digital transformation experience OR Master's Degree in Engineering, Information Technology, Business, or related field AND 10+ years solution delivery, customer-facing consulting, or digital transformation experience OR equivalent experience 6+ years leadership experience in a matrixed environment Bachelor's Degree in Engineering, Information Technology, Business, or related field AND 15+ years solution delivery, customer-facing consulting, or digital transformation experience OR equivalent experience 12+ years relevant work experience in solution delivery 5+ years relevant work experience within Financial Services industry & financial management (e.g Profit and loss) The role requires proficiency in English at an advanced level.