Sales Representative II, Surgical and Medical

Job description

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the LifeThe Surgical and Medical portfolio supports healthcare professionals through a range of products and solutions used across surgical and clinical care settings. This sales function is responsible for driving territory growth, expanding customer adoption, and building long-term partnerships with healthcare institutions, clinicians, and channel partners. This role is based in Johor Bahru, Malaysia. Approximately 50% travel is required within Malaysia to engage customers, provide product support, and drive business growth. The Sales Representative, Surgical and Medical is responsible for achieving sales objectives within an assigned territory by developing customer relationships, identifying growth opportunities, and supporting the adoption of products and solutions. The role works closely with healthcare professionals, distributors, and internal stakeholders to execute territory plans, provide product education, and deliver a high level of customer support. Primary Responsibilities: Achieve sales targets by executing territory plans and managing customer accounts within the assigned region. Develop and maintain relationships with healthcare professionals, hospitals, purchasing stakeholders, and distributors to support business growth. Identify, qualify, and pursue new business opportunities to expand product adoption and market penetration. Conduct product presentations, demonstrations, and educational activities to support customer knowledge and utilization of products and services. Assess customer needs and recommend appropriate product solutions that support clinical and business objectives. Monitor market trends, customer activities, and competitor developments to identify opportunities and risks within the territory. Communicate customer feedback, market insights, and product requirements to cross-functional teams including Marketing, Operations, and Research and Development. Maintain accurate sales activity records, forecasts, and account plans to support business objectives. Required Qualifications: Bachelor's degree and a minimum of 3 years of sales, clinical, or commercial experience within healthcare, medical devices, life sciences, or a related healthcare industry. Experience managing customer relationships and sales activities within an assigned territory. Demonstrated experience managing multiple customer accounts and priorities in a customer-facing sales or healthcare environment. Experience interacting with healthcare professionals and customers in time-sensitive or complex situations while maintaining effective communication and professionalism. Ability to travel up to 50% within Malaysia. Preferred Qualifications: 3 to 5 years of medical device, medtech, surgical, or healthcare sales experience. Experience working with hospitals, healthcare providers, and distributor networks. Knowledge of surgical and medical products, clinical environments, and healthcare procurement processes. Experience conducting product education, training, or clinical support activities for healthcare professionals. Ability to analyze market trends and translate customer insights into territory growth opportunities. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. ‌ Recruitment Fraud Alert We are aware of phishing scams targeting job seekers. Please keep the following in mind: Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com. ‌ Benefits & CompensationMedtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.