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Site Engagement Lead

GlaxoSmithKline · Japan - Tokyo - Akasaka

Full-timeOn-sitePosted 28 August 2026
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Job description

Job Purpose Through his/her leadership, the Site Engagement Leader is accountable for developing, managing and overseeing long-term and strong relationships with strategically and operationally important sites and institutions. It includes building and enhancing the image and reputation of GSK with sites locally and providing an interface between GSK and the sites to create an optimal clinical trials environment to generate results in a timely manner with high-quality outputs. Key Responsibilities Develop a site engagement plan, and lead the development and expansion of institutions / sites building and nurturing relationships across site types, including academic centers, community practices and emerging site models that support delivery of the GSK R&D portfolio; develop the GSK portfolio of clinical investigator sites through partnerships to attract more studies in the country, ensuring development, co-ordination and oversight of partnership activities conducted with institutions / sites where high potential of patient recruitment, quality of data and technical support exist. Drive collaboration with Japan Development, Japan Medical Affairs, and leadership teams (including the central site engagement and the Local Operating Company (LOC)) regarding the development of partnerships and updates to existing ones; Build and maintain strong, trusted relationships with investigators, research coordinators, and site leadership. Give an operational vision of the future GSK clinical research therapeutic areas and GSK portfolio to key external stakeholders to anticipate partnerships and to help research institutions and sites better prepare the arrival of clinical trials. Provide strategic input for operational excellence, process efficiency and trial delivery both internally and externally; identify and share best practices at internal cross functional process improvement teams, contributing to efficient and consistent ways of working to optimizing quality and productivity across LOC / region / global site network as appropriate. Drive performance, by putting in place mutually agreed KPI targets (quality and performance) and organizing regular, periodic performance reviews with the different external partners track compliance with mutually agreed action plans, implementing targeted solutions to reduce cycle times across the study lifecycle and optimize enrolment; participate in/lead site visits to deliver targeted operational support and address site-specific challenges. Work closely with sites and with members of the LOC Clinical Operations Department to proactively identify bottlenecks at both the study and site level and any risks to quality and compliance and to develop and implement mitigation plans to address these risks, supporting corrective actions to ensure successful outcomes Collaborate with planning and Feasibility teams, Clinical Operations and Medical Affairs to drive optimal site placement and study performance; can lead / contribute to high level country feasibilities for new TAs and support the local teams with feasibilities and partner with cross functional teams to optimize site activation timelines (regulatory packets, budgets/CTAs, onboarding, training) as appropriate. ※職務内容および勤務地の変更範囲は会社の定めるところとする。 Basic Qualification Bachelor’s degree in related discipline, preferably in life science, or equivalent experience Minimum 5 years’ experience in clinical research operations or similar positions in the pharmaceutical industry Therapeutic area experience in Oncology, Respiratory or Hepatology Solid knowledge of ICH-GCP, local regulations and regulatory processes, and excellent understanding of the Clinical Operation Process, including monitoring Demonstrated leadership skills and experience working in matrix teams Strong client relationship and stakeholder management abilities Agility to adapt to evolving strategic, operational, and pipeline landscapes Fluent level of Japanese and Business level of English (spoken and written) ※日本での就労資格を有すること。 Preferred Qualification Demonstrated track record of establishing and growing partnerships with strategic sites / institutions Solid knowledge of and enthusiasm for digital solutions and technology; experience helping others on their digital and technology growth journeys Experience in designing, creating, and developing new and innovative ways of working (both across functions and externally) Demonstrated knowledge of industry trends, with the ability to anticipate the evolution of clinical research and to propose strategic plans to optimize delivery Strong analytical and synthesis skills, including data story-telling Adaptability and a bias for action; anticipates and recognizes potential and present obstacles and proactively works to prevent, overcome and/or resolve them Approaches change positively, helping self, team, and the business adapt. Views change as an opportunity to enhance performance and deliver added value. Acquire and maintain therapeutic area and product knowledge across GSK portfolio Skills Agile Thinking, Business Acumen, Clinical Development, Clinical Research, Clinical Sciences, Clinical Trial Designs, Communication, Creativity, Decision Making, Fostering Collaboration, Good Clinical Practice (GCP), Influencing Without Authority, Pharmaceutical Industry, Project Management, Time Management Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people. We are committed to creating an inclusive workplace and providing equal opportunities for all applicants. We embrace an agile working culture across our roles, so if flexibility is important to you please discuss opportunities with our hiring team. If you need any adjustments to the recruitment process to help you demonstrate your strengths and capabilities, contact APACRecruitment.Adjustments@gsk.com. Please note this email is for adjustment requests only; for other enquiries please use our standard contact channels. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

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