Senior Manager, Engineering Operations

Job description

JOB DESCRIPTION:Senior Manager, Engineering Operations Lingo Division – Abbott Location: Hyderabad, India Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to: Career development with an international company where you can grow the career you dream of. Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. An excellent retirement savings plan with a high employer contribution. Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists. THE OPPORTUNITY At Lingo, we’re building a groundbreaking health platform that combines continuous biosensor data, real-time analytics, and personalized insights to help people live fuller, longer, and healthier lives. Our systems ingest millions of sensor readings daily, powering experiences for consumers and partners worldwide, with the reliability and scalability of cloud-native, enterprise-grade platforms. We are looking for a Senior Manager, Engineering Operations for our India Offshore Development Center to accelerate delivery across the U.S., Spain, and India. In this role, you will be accountable for shaping the culture, alignment and delivery performance for a multi-team software portfolio delivered from India, defining the delivery operating model, establishing portfolio governance and metrics, and driving predictable outcomes across schedule, scope, quality, and cost. You will partner closely with Product, Engineering, QA, Security, and Compliance leaders to improve planning and execution rigor, strengthen cross-site ways of working, and continuously improve processes and tooling while building an engaged, high-performing delivery organization in India. What You’ll Work On Lead engineering operations for the India and bring cross-functional alignment with global product, design, security and engineering teams. Talent development, capacity/resource plans, and staffing strategies aligned to priorities across India. Partner with Product and Engineering leadership to define delivery commitments and technical constraints. Build and lead the engineering operations/delivery organization (program/project managers, scrum masters, release managers as applicable): hiring, coaching, performance management, and career development. Standardize cross-site ways of working across the U.S., Spain, and India following operating rhythms, documentation standards, handoff practices, and stakeholder communications. Ensure engineering teams support regulated product development, including traceability, change control, evidence generation, and audit readiness in partnership with QA/RA and compliance teams. Own operational excellence for the India center providing resource forecasting, onboarding, vendor/partner coordination Participate in the planning and release execution, including roadmap translation, milestone planning, backlog readiness and dependency management. Establish reporting and performance management including KPIs/OKRs, delivery health dashboards, throughput/flow metrics, release quality signals, and post-release retrospectives with measurable actions. Required Qualifications Bachelor’s degree in engineering, computer science, or a related field, or equivalent practical experience. 12+ years of experience in software delivery, program management, or engineering operations, including 5+ years leading managers and multi-team delivery organizations. Demonstrated experience running engineering operations for an offshore development center or large distributed delivery portfolio, including operating model design, capacity planning, and delivery governance. Strong execution leadership across agile delivery (Scrum/Kanban) and scaled planning; ability to manage dependencies across product, platform, data, and mobile teams. Track record of driving predictable delivery outcomes across scope, schedule, quality, and cost, including risk management and executive-level escalation/communication. Experience delivering cloud-native software products and services (mobile, backend, data pipelines, and/or ML services) in a consumer or enterprise context. Excellent cross-cultural leadership and stakeholder management skills across geographies and time zones; strong written and verbal communication. Preferred Qualifications Experience scaling engineering operations for an offshore development center (hiring plans, onboarding, operating cadence, culture, retention strategies) for 100+ person engineering organizations. Experience operating in regulated environments and partnering on compliance expectations (e.g., IEC 62304, ISO 13485, 21 CFR Part 820/11) to ensure delivery evidence and traceability. Background delivering digital health, IoT, biosensor, or data-intensive consumer platforms where reliability, privacy, and safety are critical. Experience with release governance for mobile applications (iOS/Android) and platform services, including incident/postmortem processes and operational readiness. Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. The base pay for this position is N/AIn specific locations, the pay range may vary from the range posted. JOB FAMILY:Product Development DIVISION:LNGO Lingo LOCATION:India > Hyderabad : Abbott Healthcare Pvt Ltd Workernstein ADDITIONAL LOCATIONS: WORK SHIFT:Standard TRAVEL:Not specified MEDICAL SURVEILLANCE:Not Applicable SIGNIFICANT WORK ACTIVITIES:Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)