Operational Readiness Manager

Job description

Within our Parts & Services Division (part of Business Area Mining), our mission is to keep our equipment running at its full potential. We are responsible for the aftermarket business worldwide, developing tailored offerings and services to support our customers throughout the equipment lifecycle and deliver competitive and consistent service for Sandvik equipment. Our customer base ranges from large multinational mining and infrastructure companies and contractors to small and medium-sized enterprises, all of whom rely on our equipment. We are now offering an exciting opportunity within the Parts & Services for a passionate, self-driven and dynamic Operational Readiness Manager to join our Service Operations team. This position is full-time, permanent and located at Tampere (Myllypuro), Finland. The role reports to Asset Lifecycle Support Manager for Parts & Services. The Operational Readiness Manager will be responsible for setting the standard and facilitating the successful Entry-Into-Service of Sandvik equipment with the customer, managing expectation and consistent delivery globally. Your main responsibilities Set the strategic direction to drive operations service excellence for operational readiness globally Develop and implement the operational readiness philosophy Follow operational readiness business case deviations, escalating issues and establish operational readiness governance Interact closely with key stakeholders: within service operation, commercial, engineering, sourcing, suppliers, logistics, and other divisions Your success factor Exceptional interpersonal, influencing and conflict management skills to manage a diverse group of stakeholders. Excellent communication skills and the ability to build strong and successful internal and external stakeholder relationships High level of analytical and reporting skills with attention to details Several years’ experience in international business management consulting Your core values Enthusiastic and persistent personality with can-do mentality Autonomous and organized with good time management skills High safety and quality awareness What is in it for you? We offer you versatile and interesting tasks in an international business environment, as well as the opportunity to develop your own professional skills and career. In addition, we offer good employee benefits and inclusive corporate culture focused on sustainable development, with values such as Customer focus, Curiosity, Winning together and Responsibility. We have a hybrid office/home working environment. At Sandvik we believe that the diversity of experiences, perspectives and backgrounds will contribute to successes for our employees, our company and therefore also our customers. Contact information For more information about this position, please contact the recruiting manager: Marcel Roubos, Asset Lifecycle Support Manager, tel. +31 6 2169 2709 (EEST). For further information regarding the recruitment process, please contact: Sandvik’s HR Services, Finland, tel. +358 800 1 44444 (weekdays at 9-11 and 12-15, EEST). Want to join our Team? Submit your application at home.sandvik/careers by Tuesday September 22nd, 2026. Your application should consist of an introductory letter including your salary request and a CV. If you wish to add a cover letter to your application, please make sure to attach the file when uploading your CV. Please note that we don’t accept applications by email. Job ID: R0096146. About our company Sandvik is a global, high-tech engineering group providing solutions that enhance productivity, profitability, and sustainability for the manufacturing, mining and infrastructure industries. We are at the forefront of digitalization and focus on optimizing our customers’ processes. Our world-leading offering includes equipment, tools, services and digital solutions for machining, mining, rock excavation, and rock processing. In 2025, the group had approximately 42.000 employees, sales in more than 150 countries and revenues of about SEK 121 billion. We have already decided on which advertising channels and marketing campaigns we wish to use and respectfully decline any additional contacts in that matter.