Senior Specialist, Project Management, Ancillary Supply Systems

Job description

Job Description The Sr. Specialist will be a key member of the Ancillary Supply Management (ASM) team and will actively contribute to the ASM strategy, vision, and continuous improvement initiatives. This role will help shape operational processes, business partnerships, and system capabilities that support ASM stakeholders, external partners, and the clinical programs we support. The position will play a critical role in the development, governance, optimization, and support of ASM business processes, systems, data, and reporting tools. The Sr. Specialist serves as a business systems leader and subject matter expert, partnering closely with Information Technology, system owners, vendors, and business stakeholders to drive operational excellence, process efficiency, and data integrity. The position is accountable to: Lead and support ASM business systems, integrations, and related technologies utilized directly and indirectly across the organization. Serve as the ASM subject matter expert (SME) for system functionality, configurations, integrations, master data, and business requirements. Identify, communicate, coordinate, and drive the resolution of system, process, and data-related issues. Ensure continuous operational effectiveness through proactive system support, issue management, and process optimization. Partner with Information Technology and system owners to implement system enhancements, upgrades, and continuous improvement initiatives. Develop business requirements, test strategies, test scripts, and perform User Acceptance Testing (UAT) to validate system solutions. Lead initiatives focused on improving data quality, governance, integrity, and compliance through collaboration with internal and external stakeholders. Create and maintain tools, reports, dashboards, and metrics that support ASM operational execution and decision-making. Support the development, management, and reporting of departmental performance metrics and key performance indicators. Maintain and oversee ASM-specific business tools and reporting solutions. Manage ASM master data and support data governance activities to ensure accuracy, consistency, and compliance. Develop, maintain, and continuously improve system documentation, process documentation, training materials, and standard operating procedures. Identify and implement opportunities for process improvement, automation, and standardization to enhance operational efficiency and scalability. Contribute to ASM strategic planning efforts and support execution of departmental objectives and priorities. Provide guidance, training, and systems support to internal and external stakeholders. Build and maintain effective working relationships with internal business partners, external suppliers, service providers, and system owners. Manage systems-related deliverables, risks, issues, and action plans to ensure timely resolution and successful outcomes. Lead and support ASM and cross-functional projects from planning through implementation. Utilize data, analytics, and operational metrics to identify trends, support decision-making, and optimize business processes. Support compliance reporting, audit readiness activities, and adherence to company policies and regulatory requirements. Serve as a key point of contact for ASM systems strategy, business process improvements, and digital transformation initiatives. Required Education and Experience: Bachelor's degree; preferred in Information Technology, Business Systems, Supply Chain, or related field. 3+ years of experience supporting IT, business systems, clinical trial operations, supply chain operations, project management, or related functions. Demonstrated experience working with current technologies, complex business systems, data management, integrations, and process improvement initiatives. Strong understanding of clinical trial, supply chain, procurement, inventory management, logistics, and operational planning processes. Proven ability to lead projects and influence stakeholders within a matrix organization. Experience translating business needs into functional requirements and system solutions. Strong analytical, problem-solving, and decision-making skills. Excellent communication, written, presentation, and stakeholder management skills. Demonstrated ability to operate independently while collaborating effectively across global teams. Preferred Experience and Skills: Experience supporting clinical trial systems, Enterprise Resource Planning (ERP) platforms (e.g. SAP), planning systems, reporting tools, and system integrations. Experience with master data governance, business process design, digital transformation, and automation initiatives. Knowledge of software development lifecycle (SDLC), testing methodologies, and change management principles. Demonstrated leadership in process improvement, operational excellence, and systems strategy. Advanced experience with reporting, dashboard development, and data analytics tools. clinicaltrialjobs Required Skills: Business Systems, Change Management, Data Reporting, Logical Thinking, Operations Management, Personal Initiative, Process Improvements, Project Management, Project Planning, Risk Management, Stakeholder Communications, Strategic Planning, Technology Integrations Preferred Skills: Cross Functional Projects, Cross-Functional Teamwork, External Partners, Supply Chain Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement​ We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts The salary range for this role is $106,200.00 - $167,200.00 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits. You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position