Quality Engineer

Job description

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. Job Title: Quality Engineer – (Product & Customer Quality) Job Summary The Quality Engineer is responsible for ensuring products, processes, and systems meet customer, regulatory, and company quality requirements. The role leads quality improvement initiatives, investigates quality issues, drives corrective and preventive actions, supports audits, and collaborates with cross-functional teams to achieve operational excellence and customer satisfaction. Key Responsibilities Support and maintain the Quality Management System (QMS) in compliance with ISO9001 & and regulatory requirements. Candidates should demonstrate hands-on experience with:ISO 9001 Quality Management Systems Customer-specific requirements Good Manufacturing Practices (GMP) FMEA & Control Plan Lead and support CAPA (Corrective and Preventive Actions) investigations, root cause analysis, and effectiveness checks. Perform and participate in Internal Audits, Supplier Audits, Customer Audit and support external regulatory audits (ISO9001, notified bodies). Participate in risk management activities (ISO 14971), including hazard analysis, FMEA, and risk control implementation. Collaborate with cross-functional teams (R&D, Manufacturing, Regulatory Affairs) for new product development and process validation. Ensure compliance with Good Manufacturing Practices (GMP) and quality standards. Handle non-conformance reports (NCR) and lead investigations for product or process deviations. Support New Product Introduction and product transfers. Review quality planning deliverables. Drive supplier quality management, including qualification, monitoring, and performance evaluation. Analyze quality data and implement continuous improvement initiatives (Lean, Six Sigma). Participate in, PFMEA, Control Plan development, Process Validation, First Article Inspection (FAI), PPAP Activities. Monitor and analyze Quality Metric and Trend (PPM, FPY, Scrap, Customer Complaints, COPQ (Cost for Poor Quality), CAPA Closure rate. Required Qualifications Bachelor’s degree in engineering (Quality, Manufacturing, Mechanical, Industrial), or related field. 3–8 years of experience in quality engineering within the Electronics Manufacturing, Semiconductor, Automotive, Aerospace, High Mix and Low Mix production exposure. Strong working knowledge of:ISO 9001 ISO 14971 (Risk Management) GMP requirements Experience with CAPA, audits, validation, and document control systems. Familiarity with statistical tools and quality methodologies (SPC, Six Sigma, Root Cause Analysis). Excellent problem-solving, analytical, and communication skills. Preferred Qualifications Certification such as Certified Quality Engineer (CQE) or Six Sigma Green Belt/Black Belt will added advantage Experience with electronic QMS systems Experience in supplier quality management. Experience in HLA (and High Level Assembly Manufacturing) SMT (PCBA manufacturing) Technical Skills – Quality Tools APQP PPAP PFMEA Control Plans SPC MSA Gage R&R CAPA Root Cause Analysis Statistical & Analytical Tools (Minitab, Excel Data Analysis, SPC Analysis, Process Capability Studies (Cp/Cpk), Trend Analysis) Key Competencies Problem Solving Analytical Thinking Customer Focus Attention to Detail Communication Skills Teamwork & Collaboration Risk Assessment Project Management Continuous Improvement Mindset Work Environment Office and manufacturing floor interaction May require participation in audits, inspections, and supplier visits Example KPIs CAPA closure timelines Audit findings and compliance scores Reduction in non-conformances Process improvement metrics Supplier quality performance BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact your local police department. Any scam job listings should be reported to whatever website it was posted in. Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law. Accessibility Accommodation If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to. #whereyoubelong