Technical Writer

Job description

The Technical Writer is responsible for customer facing user documentation for Cytiva software products globally. As Technical Writer you are working in an agile environment and will have an overarching responsibility for the strategy for customer facing user documentation. This involve supporting and coordinating TechDoc activities for software and hardware products. We are looking for a writer who is passionate about simplifying complex technical information with eyes for details and thrives in pressure. Does this sound like something for you? Then we would love to hear from you! This position reports to the Senior Manager Technical Documentation and is part of the Product Stewardship and Compliance organization within QARA, located in Uppsala, Sweden, and will be an on-site role. What you will do: Research, write, edit, review and publish end-user documentation to ensure completeness, accuracy, validity, and clarity of information for digital and/or print production in line with corporate standards for style, branding and quality, legal guidelines, and regulatory requirements. Work closely with other functions (such as software developers, product management, research & development, regulatory, and scrum teams) for the timely and cost-effective production of new documents and maintenance of existing documents. Fulfil end-user documentation assignments such as production of new technical documentation for new product development (NPDs) or updates of existing technical documentation. Support digitalization and sustainability for user documentation including exploring new technology development in digital communications as customer delighters. Support continuous improvements initiatives/activities, development and implementation of tools, AI, databases and processes to ensure efficiency, quality and user experience. Who you are: MSc degree preferably in IT/Computer science/software engineering/Life Science, or related field; or BSc Science preferably IT/Computer science/software engineering/Life Science or related field with relevant work experience. 1+ years of progressively responsible experience in the writing, editing, and production of technical documentation (e.g., user manuals). Excellent written and verbal communication skills; demonstrated ability in original technical writing, document organization, document reorganization; experience editing others’ work. Experience of working with XML based content management systems. Organizational savvy, strong on building connections and cross-functional collaboration, and meeting conflicting needs. Ability to balance resources, timing and quality of outcomes. Strong on managing multiple projects and timelines. Strong written and verbal communication skills, fluent in English. Travel, Motor Vehicle Record & Physical/Environment Requirements: Ability to travel – opportunities for occasional international travel (less than 5%) It would be a plus if you also possess previous experience in: Cytiva products and organization. Proficient in desktop publishing tools for example Adobe InDesign, Photoshop and Illustrator. Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com.