Onsite Service Engineer Analyst 6473999

Job description

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists. As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges. You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel. Key Responsibilities: We are looking for a Workplace Engineer to provide onsite IT support for end users and workplace technologies, with some exposure to network and datacenter smart hands activities. This role is ideal for candidates who already have hands-on IT support experience and want to grow their technical skills in a professional enterprise environment. Workplace and End User Support Support PCs, laptops, mobile devices, peripherals, and workplace equipment Assist with video conferencing systems, monitors, printers, phones, and projectors Install, set up, and maintain devices and standard software (Windows, Microsoft 365, iOS) Troubleshoot basic hardware, software, and connectivity issues Provide friendly, customer focused support to end users Support walkup IT desks or kiosks, when required Smart Hands and Infrastructure Support Provide smart hands support for servers, network devices, and site equipment under remote guidance Assist with cabling, patching, and basic rack activities Support simple PDU connections following instructions Help with basic router and switch installations Assist with datacenter related tasks and backup activities Asset and Service Management Update asset and CMDB records Handle tickets and requests in ITSM systems Support inventory management and spare parts handling Perform device decommissioning and disk wipe tasks Follow technical documentation and procedures Share feedback to help improve processes and work closely with other teams and vendors Engineer will operate on a Hub and spoke model, providing onsite support to nearby sites within the same city. This role requires 5 days a week on-site in Bartlesville, OK. Basic Qualifications: A minimum of 2 years of experience in IT support or a similar role A minimum of 2 years of experience with technical troubleshooting Driver’s License High School Diploma or GED Preferred Qualifications: Willingness to learn and develop new skills Customer oriented, reliable, and organized Able to work independently with clear instructions CompTIA A+ or similar certification Bachelor’s or Technical Degree Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 11/30/2026. Accenture Flex offers a market competitive suite of benefits including medical, dental, vision, and long-term disability coverage, a 401(k) plan, and paid time off. See more information on our benefits here: Accenture Flex Jobs Role Location Hourly Salary Range California $25 to $30 Cleveland $25 to $30 Colorado $25 to $30 District of Columbia $25 to $30 Illinois $25 to $30 Maine $25 to $30 Maryland $25 to $30 Massachusetts $25 to $30 Minnesota $25 to $30 New York $25 to $30 New Jersey $25 to $30 Virginia $25 to $30 Washington $25 to $30 About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com What We Believe We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here Requesting An Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or appl