Field Service Engineer

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Operations Manager, Motion Service __ In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase your expertise by displaying a clear sense of urgency and care in your own area of responsibility. Our Team Dynamics Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there. What’s in it for you? We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day. Your Role and Responsibilities In this role, you’ll help run what runs the world, by taking on meaningful work that drives real impact. Work Model: Hybrid (on-site and remote support) Working with the customer (while on-site) to identify opportunities to improve the customer's operations and eliminate pain points. Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products. Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities. Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future. Qualifications for the Role You have proven experience in field service engineering or maintenance of rotating electrical machinery (motors, generators, or equivalent industrial equipment). Advanced skills and 3+ years of experience in troubleshooting, repair, and maintenance of electric motors, generators, or related power transmission equipment. You are highly skilled in using diagnostic tools, electrical testing equipment, and CBM (Condition-Based Monitoring) methodologies. Demonstrated expertise in interpreting technical documentation, schematics, and electrical drawings related to motors and generators. You are passionate about customer satisfaction, problem-solving, and delivering high-quality service in a safety-conscious manner. You hold a relevant engineering qualification (City & Guilds Level 3, BTEC, HND/HNE, or equivalent in electrical/mechanical engineering). You are fluent in English and able to communicate effectively with customers and internal teams. Valid UK work authorisation is required. Benefits ABB offers a full range of benefits to help you thrive at work and beyond. Competitive salary 25 days annual leave plus bank holidays Competitive contributory pension scheme Life assurance Flexible benefits scheme (Includes options to buy/sell holidays, health checks, dental, eye care, gym memberships, cycle to work, gadget discounts and more) Internal mobility opportunities, mentorships & access to projects globally Employee Assistance Programme Generous employee referral scheme Company car Private medical cover Generous bonus scheme For the 6th consecutive year ABB UK has been recognised as a Top Employer in UK. Being certified as a Top Employer showcases an organisation’s dedication to a better world of work and exhibits this through excellent HR policies and people practices. More about us ABB Motion provides pioneering technology, products, solutions and related services to industrial customers to increase energy efficiency, improve safety and reliability, and maintain precise control over processes. The portfolio includes motors, generators and drives for a wide range of applications in all industrial sectors. Join us. Be part of the team where progress happens, industries transform, and your work shapes the world. Run What Runs the World. #RunwithABB Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences. Ready to make an impact? Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.