Senior IT Project Manager – Enterprise Transformation Programs

Job description

Job Title: Senior IT Project Manager – Enterprise Transformation Programs Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures. Role: Senior IT Project Manager – Enterprise Transformation Programs Location: Las Vegas, NV (Onsite – 3 Days a week) Job Description As a Senior IT Project Manager – Enterprise Transformation Programs, you will lead complex, enterprise-wide technology initiatives that modernize business processes, integrate critical systems, and deliver scalable digital transformation outcomes. This role is ideal for an experienced project leader who thrives at the intersection of strategy, execution, technology, and stakeholder engagement. You will guide programs from initiation through go-live and stabilization, partnering with business leaders, technology teams, vendors, and executive stakeholders to drive delivery excellence. Success in this role requires deep IT project management experience, strong Agile delivery expertise, hands-on Azure DevOps experience, and a proven ability to lead ERP implementation or enterprise transformation initiatives. Responsibilities Lead end-to-end delivery of complex enterprise technology and transformation programs, including ERP implementations, system integrations, business process modernization, and digital transformation initiatives. Develop, manage, and maintain integrated project plans, schedules, milestones, budgets, forecasts, resource plans, and delivery roadmaps. Drive Agile project execution across multiple teams, workstreams, and stakeholder groups to ensure alignment, transparency, and measurable progress. Use Azure DevOps (ADO) to manage backlogs, sprint planning, release planning, user stories, reporting, dashboards, and project governance. Facilitate Agile ceremonies, including sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives. Manage project scope, risks, issues, dependencies, decisions, assumptions, and change requests with a proactive and solutions-focused approach. Coordinate cross-functional teams across business, technology, operations, vendors, system integrators, and consulting partners. Oversee requirements gathering, solution delivery, system integration testing, user acceptance testing, deployment planning, go-live readiness, and production stabilization. Provide executive-level status reporting, project health updates, governance materials, financial insights, and escalation recommendations. Manage project financials, including budgets, forecasts, resource allocation, vendor spend, and delivery performance. Partner with senior stakeholders to align project outcomes with business objectives, transformation priorities, and enterprise technology strategy. Ensure adherence to organizational project management standards, delivery frameworks, documentation requirements, and governance best practices. Drive continuous improvement across delivery processes, Agile practices, reporting standards, and program execution. Qualifications Bachelor’s degree in information technology, Business, Engineering, or a related field. 8+ years of IT Project Management experience delivering large-scale enterprise technology programs. Strong Agile delivery and Agile program management experience is required. Hands-on experience with Azure DevOps (ADO) is required. Proven experience managing ERP implementation or enterprise transformation initiatives. Experience leading multiple concurrent enterprise projects, workstreams, and cross-functional teams. Strong background in program and portfolio management, project governance, delivery oversight, and executive reporting. Experience managing project budgets, forecasts, resource plans, vendor relationships, and third-party delivery partners. Strong risk, issue, dependency, change request, and stakeholder management experience. Experience overseeing requirements, solution delivery, system integration testing, UAT, release planning, deployment, and stabilization activities. Demonstrated ability to communicate effectively with executive leaders, business stakeholders, technical teams, vendors, and delivery partners. Excellent leadership, facilitation, negotiation, problem-solving, decision-making, and organizational skills. Experience with enterprise platforms such as SAP, Oracle, Microsoft Dynamics, Workday, or similar ERP solutions preferred. Experience in Utility, Energy, Finance, HCM, Supply Chain, or related industries preferred. PMP, PMI-ACP, SAFe, Scrum Master, or equivalent certification preferred. The base salary for this position is $92,250 to $125,000 plus, incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. The deadline to apply for this position is: 09/06/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible. As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies. #LI-Hybrid #Nevada #concentrix Location: USA NV Work-at-Home Language Requirements: Time Type: Full time Physical and Mental Requirements: The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally s