Technician II, Service

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION:Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to: Career development with an international company where you can grow the career you dream of . Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year An excellent retirement savings plan with high employer contribution Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. The Opportunity This position works out of the Sylmar, CA location in our Cardiac Rhythm Management (CRM) division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias or irregular heartbeats. This position is responsible for performing root-cause analysis and upgrades on high quality medical device hardware and systems. This position includes detailed assembly and testing of various electronic components and finished devices. Main Responsibilities Process Return Material Authorization (RMA) receiving equipment into the Service Depot. Perform root-cause analysis, repair, upgrades and testing of product and systems that return from the field, documenting all work on Service Reports. Complete all necessary service documentation required for returned product. Assist in maintaining organization within the Service Depot. Maintain inventory levels and provide inventory counts when required. Provide assistance in the authorizing of technical documents related to the repair, upgrade or testing of returned product. Support all Company initiatives as identified by management and in support of Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements. Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments. Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors. Qualifications Education Technical Diploma or an equivalent combination of education and work experience Experience Minimum 2 years relevant experience Exceptional troubleshooting ability Physical ability to lift 30 pounds overhead Mechanical assembly, able to work with tools Soldering skills fiber optic splicing a plus Previous experience in a medical device company preferred Occasional overtime is a requirement of this position Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal. The base pay for this position is $22.55 – $45.15/hourIn specific locations, the pay range may vary from the range posted. JOB FAMILY:Field Services DIVISION:CRM Cardiac Rhythm Management LOCATION:United States > Sylmar : 13150 Telfair Avenue ADDITIONAL LOCATIONS: WORK SHIFT:Standard TRAVEL:No MEDICAL SURVEILLANCE:Not Applicable SIGNIFICANT WORK ACTIVITIES:Awkward/forceful/repetitive (arms above shoulder, bent wrists), Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Work in a clean room environment Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf