Senior Manager, Commercial Analytics

Job description

Career CategorySales & Marketing OperationsJob DescriptionJob Description Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Commercial Analytics Manager - Hybrid - Thousand Oaks, CA Please note this is a flexible commuter role based out of Thousand Oaks, CA/Deerfield, IL with 2-3 times a week in office. What you will do Let’s do this. Let’s change the world. Amgen is a values-based organization with a powerful sense of shared purpose toward our mission: to serve patients. Within Global Marketing, Access, and Capabilities, we provide the capabilities, resources, and rewards of a global enterprise, while maintaining the entrepreneurialism and verve that marked our early days as a biotechnology pioneer. We encourage our team members to have fulfilling and meaningful careers through challenging assignments, career development, and valuable opportunities! The Commercial Analytics Senior Manager will lead insights generation by integrating multitude of secondary data sources and engaging several Business Analytics and Insights (BAI) colleagues to develop a comprehensive understanding of brand performance and provide tactical recommendations to drive it. Job Responsibilities Include: Strategic Thought Partnership Partner with brand leaders to help set, communicate, and align on brand priorities; translate those priorities into focused analytical questions, workplans, and clear actions across the team. Support brand planning, executive reviews, forecasting, and investment decisions with objective, data-driven guidance. Help stakeholders move from “what happened” to the drivers, the “so what,” and the recommended “now what.” Performance Analytics & Insight Generation Lead analyses of brand performance, demand drivers, payer and access shifts, promotional impact, field dynamics, and competitive trends. Integrate claims, HCP and account-level demand, specialty pharmacy, EMR, promotional, and access data to develop a holistic view of performance. Produce and interpret standard weekly, monthly, and quarterly reports and dashboards, surfacing risks, opportunities, and actionable recommendations. Data, KPI & Business Rule Ownership Own KPI definitions, business rules, analytical assumptions, data caveats, and appropriate use of assigned secondary datasets. Ensure outputs are accurate, consistent, reproducible, and comparable over time through strong data quality and documentation standards. Align analytical methods and performance measures across Business Analytics & Insights partners. Analytics Execution & Innovation Lead end-to-end analytics delivery, including scoping, methodology, execution, quality review, stakeholder alignment, and readout. Evaluate business initiatives and experiments using clear KPIs and leading indicators; identify optimization opportunities to improve outcomes. Advance automation, AI-enabled analytics, new data sources, and modern analytical approaches to improve speed, consistency, and impact. Collaboration & Team Leadership Partner with Brand, Forecasting, Market Research, Value & Access, Decision Science, Reporting, and other US Commercial teams. Communicate complex analysis through concise, decision-oriented narratives for senior stakeholders. Lead and develop analysts, strengthening analytical rigor, commercial understanding, and communication skills. Work effectively across US and global teams in different time zones, including ACCP Portugal and Amgen India in Hyderabad, to align priorities, coordinate delivery, and provide timely, consistent analytical support. Partner with and manage external data and analytics vendors to prioritize business needs, maintain data quality, and ensure timely, high-quality delivery of analytics and insights. What we expect of you We are all different, yet we all use our unique contributions to serve patients. The analytics professional we seek is collaborative with these qualifications. A successful Commercial Analytics leader: Is sought out for strategic judgment, not just reporting. Delivers insights that clarify performance drivers and inform decisions. Builds confidence in data, KPIs, and analytical rigor. Improves team capability, efficiency, and commercial impact. Basic Qualifications Doctorate degree and 2 years of commercial insights or consulting experience OR Master’s degree and 4 years of commercial insights or consulting experience OR Bachelor’s degree and 6 years of commercial insights or consulting experience Preferred Qualifications 6+ years of relevant experience in commercial analytics, sales analytics, field effectiveness, life sciences consulting, and/or pharmaceutical or biotechnology field sales. Demonstrated experience leading people, project teams, major workstreams, or external analytics and data vendors. Familiarity with US pharmaceutical secondary data and its application to commercial decision-making, including claims, specialty pharmacy, HCP and account demand, EMR, payer/access, and promotional data. Strategic Thinking: Ability to connect commercial strategy with analytics—framing the right questions, identifying the measures that matter, and translating findings into decisions and actions. Business Planning & Prioritization: Ability to balance competing business needs, focus resources on the highest-impact opportunities, and establish clear plans for delivering analytics. Analytical Judgment: Ability to interpret complex and imperfect data, identify meaningful performance signals, assess drivers and tradeoffs, and develop practical recommendations. Program & Process Leadership: Experience coordinating cross-functional analytics initiatives, improving reporting and analytics processes, and delivering solutions on time and with high quality. Collaboration: Proven ability to build productive partnerships across Brand, Sales, Forecasting, Market Research, Value & Access, Decision Science, and other commercial teams. Communication & Influence: Ability to turn complex analysis into concise, compelling stories that build stakeholder confidence and guide senior-level decisions. Experience using visualization, automation, and AI-enabled analytical capabilities to increase the scale, speed, and consistency of commercial insights. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications. In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with o