Bangkok IT Operation Team Lead

Job description

RESPONSIBILITIES : Responsible IT operation team including hardware, operating system, storage, backup, and monitoring functions. Systematic troubleshooting and summarizing issues for responsible functions above include creating proper countermeasures for each issue. Identify or support current operation issues and apply enhancement to improve team efficiency. Manage team resources for regular operations and unexpected events align with ITIL concept. Provide technical guidance for both team members and customers. Quickly understand up to date technologies and share with team members. Create detailed issues reports and present them to customers. Create weekly reports and present them to both customers and supervisors. Maintain and understand team inventories (Configuration Management) well. Create and conduct training sessions for team members or customers. Identify and resolve conflicts between or among team members. QUALIFICATIONS : Bachelor’s degree (or equivalent) in IT or related fields. At least five years’ experience in IT operation fields. Strong knowledge some IT infrastructure areas such as hardware, operating system, storage, backup, and monitoring. Experience in team management with at least three members is a big advantage. Systematic and critical thinking is non-negotiable. Able to deliver small projects using team resources and knowledge. Create and manage infrastructure script in any language. Experience in the automotive manufacturing business will be a plus. Able to work on non-office hours and holidays. Able to manage team with an age difference. Strong Service-minded and interpersonal skills. Confidence in English communication in both verbal and written. #ASEAN2_Priority Relocation Supported: No Visa Sponsorship Approved: No Copyright 1995 - 2024 Fujitsu Cookie Consent Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. Required Cookies These cookies are required to use this website and can't be turned off. Required Cookies Required Cookies Provider Description Enabled SAP as service provider We use the following session cookies, which are all required to enable the website to function: "route" is used for session stickiness "careerSiteCompanyId" is used to send the request to the correct data center "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor "Load balancer cookie" (actual cookie name may vary) prevents a visitor from bouncing from one instance to another Cookies from provider SAPasserviceprovider are required and cannot be turned off Functional Cookies These cookies provide a better customer experience on this site, such as by remembering your login details, optimizing video performance, or providing us with information about how our site is used. You may freely choose to accept or decline these cookies at any time. Note that certain functionalities that these third-parties make available may be impacted if you do not accept these cookies. Consent to all Functional Cookies Functional Cookies Provider Description Enabled YouTube YouTube is a video-sharing service where users can create their own profile, upload videos, watch, like, and comment on videos. Opting out of YouTube cookies will disable your ability to watch or interact with YouTube videos. Cookie Policy Privacy Policy Terms and Conditions Consent to cookies from provider YouTube