Lab IT & Application Specialist

Job description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The PositionWe advance science so that we all have more time with the people we love. At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. Your opportunity Provide IT sales proposals and follow up on the deal with sales force Provide on-site technical assistance to troubleshoot and rectify IT-related problems Configure Lab IT products to improve medical lab workflow and meet the needs of the customer Document all changes, modifications, scripts/programs created on Lab IT software Conduct operator, applications, and service training for customers and staff Promote and demonstrate Lab IT software to customers Provide progress reports on assigned projects Deliver service, preventive maintenance, and software upgrade commitments according to the planned schedule Source, develop, prepare, and maintain training and literature materials Liaise with Regional or Global IT support to manage technical issues Who you are Have a Bachelor's or Master's degree in Health/Science, Computer Science, Computer Engineering, or Information Technology disciplines Have hands-on knowledge of computer hardware, networking, operating systems, databases, and programming languages Have multinational company experience in a similar capacity Nice to have Preferably with medical laboratory experience Marketing and business development experience will be a plus Who we areA healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact. Let’s build a healthier future, together. Roche is an Equal Opportunity Employer.