Product Manager, Subscriptions

Job description

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍Barcelona | 💰€55,000 - €70,000 + equity + Incentive Awards tied to your performance + Benefits ⭐Our Subscriptions team We are looking for a Product Manager to work in our Subscriptions team. This team is responsible for all of our subscriptions products, including Extra, Perks and Max! The number of subscribers has grown substantially over the last few years, and we’re now looking to scale and accelerate through new vectors of growth, that role will be key to drive that. 🔑You’ll play a key role by As a Product Manager for Subscriptions, you’ll ensure that we continue to meet and exceed the needs and expectations of our subscribers, delivering more value to them and driving continued engagement. That means you’ll: Build a deep understanding of customer needs, behaviours and pain points Work closely with data and user research to identify areas of opportunities, including in various markets Define clear problems to solve, prioritise effectively, and focus on the opportunities with the highest potential impact Partner with engineering, design, research, data, and marketing to shape and deliver product improvements, new value propositions and changes Collaborate with other Subscriptions squad to deliver a strong customer experience Track performance against goals and use data to understand what is and isn’t working 🤩 We’d love to hear from you if… You’ve shipped high-quality digital products in a fast-moving environment. Even better if you have experience in subscriptions based businesses or expansion focused roles You can work effectively with a diverse range of people and working styles - spanning engineering, design, data, user research, marketing, legal and compliance - to get stuff done You’re highly customer-focused and know how to turn insight into practical product changes You're data-driven, and enthusiastic about metrics. You have a proven track record of making an impact through experimentation and optimization. You’re comfortable using both data and research to identify opportunities and make decisions You enjoy working across discovery and delivery, from understanding problems to testing solutions in market You’re able to work autonomously and make progress in ambiguous spaces You get people inspired by the product vision and you share the right context with the right people at the right time. You’re excited by experimentation, and have strong instincts for how to learn quickly You work well with a wide range of partners and disciplines to get things done You care about deliv