Engineer (Maintenance)

Job description

Career CategoryMaintenanceJob DescriptionJoin Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Engineer (Maintenance) What you will do Let’s do this. Let’s change the world. In this vital role you will provide field-facing technical support, troubleshooting, and mechanical maintenance oversight for plant utilities, mechanical equipment, and maintenance execution activities within a GMP manufacturing environment. This role is positioned above front-line craft leadership in technical scope while remaining closely involved in daily maintenance preparation, equipment walkdowns, job execution support, and post-work verification. The position focuses on resolving equipment issues at the field level, improving preventive maintenance effectiveness, strengthening job plans based on technician feedback, guiding technicians during complex work, coordinating contractors at the job site, and ensuring maintenance activities are executed safely, compliantly, and reliably. The role partners closely with Maintenance teams, Planning and Scheduling, System Owners, Manufacturing, Quality, EHS, contractors, and vendors to support safe and efficient operation of site assets. This role may require rotating day shifts. Provide field-based technical oversight for utilities and mechanical maintenance activities, including equipment walkdowns, live troubleshooting, work execution support, and technical resolution of mechanical equipment issues at the job site. Drive maintenance and improvement activities by prioritizing field issues, following up on PM execution, verifying job completion quality, and ensuring improvement actions are practical, executable, and effective at equipment level. Collaborate with System Owners and Technicians to perform field troubleshooting, review equipment condition, investigate recurring failures, improve reliability, and strengthen PM tasks and job plans based on actual maintenance execution feedback. Work with Planning and Scheduling to ensure work orders are field-ready, properly scoped, resourced, and executable within available maintenance windows. Work with Maintenance Planners and Schedulers to confirm job scope, required materials, permits, isolation needs, access constraints, and field readiness for routine and non-routine maintenance activities. Coordinate daily work execution with Technicians and Utility Operations, including field walkdowns, job start readiness, technical support during work execution, and post-work verification to ensure Safety, Compliance, Quality, and delivery expectations are met. Provide on-the-floor technical guidance to Technicians during complex mechanical maintenance activities, support troubleshooting decisions in the field, verify work quality, and escalate technical, compliance, or resource concerns as required. Gather feedback from Technicians after job execution, review recurring field issues, and improve job plans, work instructions, procedures, tools, and spare parts based on actual maintenance experience. Support field troubleshooting, condition assessment, maintenance execution, and reliability improvement for mechanical and utilities equipment, including pumps, motors, fans, agitators, mechanical seals, valves, piping systems, HVAC, AHUs, heat exchangers, chillers, cooling towers, boilers, steam generators, air compressors, and pressure vessels. Participate in Root Cause Analysis and problem solving by using field observations, equipment history, technician input, failed part inspection, and job execution feedback to develop practical reliability improvements. Initiate and support deviations related to Utilities operations, Maintenance, and Calibration by gathering field facts, maintenance records, equipment condition evidence, and technician input, and supporting execution of associated CAPAs. Ensure maintenance work is executed and documented in accordance with Good Documentation Practice, including accurate field records, work order closeout, and CMMS updates. Develop and improve maintenance procedures, work instructions, and job plans based on field execution feedback, equipment walkdowns, technician input, and recurring maintenance issues. Develop, implement, and continuously improve structured technical training, qualification programs, and individual competency roadmaps for maintenance personnel in calibration and electrical disciplines, ensuring competency progression, GMP compliance, and alignment with site operational needs. Capture and share practical maintenance knowledge from field troubleshooting, lessons learned, recurring failures, equipment walkdowns, best practices, technical standards, and technician experience to support knowledge retention and workforce capability development. Assess technician technical proficiency through field observations, practical assessments, and coaching engagements to identify technical gaps, development opportunities, and required qualification support. Coordinate and oversee contractors and vendors during field execution, including job scope confirmation, site readiness, work quality checks, technical issue resolution, knowledge transfer, and post-work verification. Define contractor technical expectations and assess contractor work quality during major maintenance activities, shutdown support, field execution, and post-work verification. Support project handover, commissioning, qualification, system walkdowns, punch item closure, critical component identification, spare parts identification, and maintenance plan development for new or modified systems. Develop, execute, and perform work safely in accordance with Amgen safety requirements, including LOTO, JHA, RA, safe work procedures, and applicable EHS expectations. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Associate’s degree in Mechanical, Chemical, or Process Engineering and/or 6 years of directly related experience OR High School Diploma in Mechanical, Chemical, or Process Engineering / GED and 8 years of directly related experience. Strong technical knowledge of utilities, mechanical maintenance, maintenance execution, and equipment troubleshooting in a GMP manufacturing environment. Ability to provide technical oversight, influence maintenance execution, and guide technicians and contractors without direct people-management accountability. Strong communication and interpersonal skills, with the ability to work effectively with Manufacturing, Maintenance, Engineering, Quality, EHS, Planning and Scheduling, System Owners, contractors, and vendors. Strong analytical and science-based problem-solving skills, with demonstrated ability to support troubleshooting, Root Cause Analysis, CAPA implementation, and continuous improvement. Proven experience working in a GMP environment with strong awareness of safety, compliance, documentation, and maintenance quality requirements. Experience managing contra