Order Handling Specialist

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: Support Services Manager __ We are looking for a Specialist to join our order handling team. You will provide support to sales representatives, respond to customer enquiries, and perform complete order handling processes. We expect you to perform well in an international team environment and have exceptional people and communication skills in English. Tasks and responsibilities: Booking project orders (Customer is sending a Purchase order) Project related responsibilities: • Create project and project related sales order in SAP • Create service orders in SAP • Release project after approvals • Send order confirmation/contract to customer when conditions are met Spareparts & Licenses responsibilities • Spareparts & Licenses Orders – an Inquiry from Customer is received via Salesforce Cases • Create offer in SAP and send as PDF via Case to customer (Ensures that offers meet the company's budget and profitability targets) • Once Customer sends Purchase order – you create a Sales order in SAP • Be responsible for ABB internal purchasing and 3rd party purchasing • Send SAP order confirmation to customer • Handle supplier invoices • Invoicing of delivered orders • Closing the Sales orders in SAP / setting TECO (technically completed) • Returns/complaints and credit notes Personal skills: Excellent social, communication and writing skills Customer and result oriented Excellent attention to detail Good organizational skills Ability to multitask Ability to read in technical documentation Requirements: SAP knowledge, previous experience in SAP expected Fluent in English language, written and spoken. Capability to achieve business results and work under pressure Computing skills MS Office Experience working in a sales or purchsing ABB offers: Working on a main employment contract with the aim of long-term cooperation Annual financial bonus Possibility of working from home (Home Office 3* per week) Lump sum meal voucher Flexible working hours 5 weeks of vacation Possibility of further career development (career plan for each employee) Office in the center of Ostrava (accessible train, bus, tram) Company parking lot for employees commuting outside Ostrava language courses – group and individual notebook mobile phone time off work for extraordinary events (wedding, birth of a child, funeral, donation, moving) cafeteria benefit system (sports, health, culture) corporate events (Christmas party, Family day, Career days, teambuildings and others) discounted calls also for private purposes Active Pass Card – sports and leisure activities contribution to supplementary pension insurance discounts with our partners (car purchases, train transport, tours, etc.) We look forward to your application. To find out more about ABB, visit our website www.abb.com or more information at https://new.abb.com/cz/o-nas/technologie-inovace/operacni-centrum-evropa Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences. Ready to make an impact? Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.